1. #21

    Help i lost all my gems!

    I had 1900 2days ago and when i logged in yesterday i had 0...
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  2. #22

    All progress is lost

    My save file is no longer there. Please fix this!!!
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  3. #23

    I lost my progress in the game

    Hi, I have lost all my progress gems and Christmas special balls. Please help me. 😖😖😖😖😢😢😢
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  4. #24

    Lost game

    I lost all my packs on ray man including the baubles,had to start from beginning.Please can someone help as my bought packs won't restore 😢😢😢😢😢😢😢😢😢.I've lost all incredibles too. Not happy
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  5. #25

    Lost all progress

    After the last update all progress were lost. The game restart from adventure 1. Please help! What's the problem?
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  6. #26

    Lost My game save please Help

    My game updated once I turned on my table when I got home from work. I was on level 572. After the update I lost everything.
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  7. #27

    Thats bad

    Originally Posted by Navalsama Go to original post
    I lost my save games and adventures played when i downloaded the latest version of the game.
    This Filled Form:


    ProfileID (can be seen in the game options): 4162328
    E-mail (will be removed from here as soon as we see your message): Naval.sama@gmail.com
    Device Model: Asus Fonepad 7 FE375CL Lolipop 5
    Language: English
    Describe your problem as clearly as possible: I lost my saved games after the game started downloading the latest updates in the intro screen of the game
    Me tooo how u fixit
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  8. #28
    The game insist in restart from the begining

    This Filled Form:
    ProfileID : 16864958
    I was connected https://www.facebook.com/pbjunqueira
    E-mail : pjunqueira@gmail.com
    Device Model: Ipad Air IOS 11
    Language: portuguese
    I was 153 level

    Thx
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  9. #29
    UbiChrisMANG's Avatar Community Representative
    Join Date
    Jun 2015
    Posts
    2,274
    Hello you two! Support might be able to help you with this. You can reach them here:

    If you would like to submit a Support Ticket for help you can do so here:
    https://support.ubi.com

    You can also reach out to our Facebook and Twitter Support pages here:
    https://www.facebook.com/UbisoftSupport/
    https://twitter.com/UbisoftSupport
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  10. #30

    PerdÍ mi progreso

    PERDÍ todo mi progreso e incluso lo vincular con mi cuenta de Facebook y no se soluciona.. mi Facebook es "Beno MJ"
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