Xbox OneFar Cry 4 Not Loading Up or Registering | Forums

[RenegadeWarWolf]

I'D LIKE TO POINT OUT THAT ONLY UBISOFT STAFF CAN HELP ME WITH THIS

I picked up my Xbox One last Christmas, I also bought Far Cry 4, it worked fine all the way up to a while ago, I contacted microsoft, they had me uninstall, and try to reinstall. My Xbox wouldn't even pick up the disc. I wiped it off with a slightly damp cloth for a minute and that still didn't work. The disc is nearly scratch less and I don't know why it won't work. I could really use your help since I got a faulty disc. The game was bought new and not used.

Alternate Picture Link: http://postimg.org/gallery/175qxptg0/4074d665
Video: https://www.youtube.com/watch?v=SGDlU49IBFU

[UbiBooma]

Hi there RenegadeWarWolf,

Indeed, Ubisoft staff will be the best to help you. For that reason, your next step should be to contact our support staff directly using the links in my signature below. They should get back to you within a couple of business days. Thanks for bringing the issue to our attention here on the forums, and I'm sorry you're having this issue. Remember when reporting to support to include as many specific details as possible.

-Booma