I would like to give you my feedback because I love this game, and i would like to help you to improve it.

What i really care about, is the competitive aspect of the game. I play with my friends, and we love to work together to build some new strategies.
Operators are almost all useful and balanced except Kapkan which is very bad 'cause his ability is too obvious to spot.

I really would like to see this game played on e-sport competition.
The only problem I see here, is there are already youtube videos about hacks on the beta. If you don't fight that, it's going to ruin all the efforts you're making every day to improve this game.

Don't give up on hater's comments, Your game is great and people have fun on it, that's what matters.