1. #1

    Ubisoft server in unavailable

    I use wii u and I am playing Just dance 2015 and the Ubisoft server is unavailable at this time. How can I or you fix it?
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  2. #2
    UbiVertigo's Avatar Community Developer
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    Oct 2015
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    Hi Thomasbryan2013,

    Are you still experiencing a connection issue?
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  3. #3

    Yes...It still displaying the same message over and over
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  4. #4
    UbiVertigo's Avatar Community Developer
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    Originally Posted by Thomasbryan2013 Go to original post
    Yes...It still displaying the same message over and over
    Alright, everything seems to be okay on our end, server-wise. First off, I'll advise opening a support ticket. If you've already done so, please let us know what your support ticket number is.

    While that's going through, can you verify a few things for me?

    -Have you successfully connected to the JD15 servers before using your current console, home network combination?
    -Have you tried resetting your modem/router?
    -Has there been a change to your firewall?
    -Are you using the WiiU version of JD15 (not the Wii version)?

    Thanks!
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