Game wont launch? | Forums

[SuperrCoco]

If your issue persists can you please create a ticket via our support site here: https://support.ubi.com

Please include the steps already gone through so that our team can see what's been done and can investigate further.

Thanks you for your continued cooperation and patience.

That is now done under the ticket ref : 02627252

Thanks

[jovu5]

I have opened a ticket as well: 02628064

Tried everything that has been suggested prior in this thread.

My specs are of no issue as I play other AAA titles fine

4790k
16GB RAM
980TI's in SLI
850 EVO 500GB

I really hope we don't have issues with the full game or else a refund will be required.

I look forward to a fix, cheers

[kErNeL_ViRuS]

Can you all confirm you have tried all of the following:

Verified files in Uplay/Steam
Launched .exe file as administrator
Temporarily disabled your firewall software
Created a second Windows Profile on your OS and launched the game through this
Updated Graphics drivers to latest versions

Let me know if the issue persists after this.

Done all of the above, including the second Windows profile. Nothing works. I get the same behavior as ericcazin posted earlier:

"- With the main profile : when I start the game I just see the R6 icon in the task bar for 3 seconds and it just disappears. Nothing more.
- With the second (admin) profile : when I launch the game, a second small window appears. This window displays some R6 art work with a "U" in the bottom right corner with circles rolling around it. Waiting for 10 minutes but nothing happens."

My system:
i7-4770
8GB
Mainboard Model MAXIMUS VI GENE
GTX 770
Windows 10 Pro 64-bit (Build 10586)
DirectX Version 12.0

Will create a ticket.

[backstaberz34]

I was just on like a half hour ago playing fine but I closed it because I had to leave, Now when I came back home and hit Play, It tries to launch the game but then just doesn't, I click play and it brings up the rainbow six thing like it's launching but then it just goes away and I can click play again, I've clicked it like 30 times at this point, This happening to anyone else?

it wont even work for me

[Koufax220]

Same issue

not creating another profile on my OS for a beta to work... i just hope that ubisoft fixes their issues within the next few days or i am going to have to cancel my preorder.

[SuperrCoco]

Same issue

not creating another profile on my OS for a beta to work... i just hope that ubisoft fixes their issues within the next few days or i am going to have to cancel my preorder.

No need however as this proposal does not work.

[Patmonster]

Just replying to get more visibility on this issue.

I was able to play this earlier yesterday. I believe this stopped working sometime 11/28 afternoon. I had already 8 hours of gameplay in Steam.
I have tried the following things:
Restart
Updated Nvidia Drivers
Uninstalled and reinstalled.
Installed through Steam
Installed through UPlay
Verified files in both Uplay and Steam
Have tried installing on both my C(Solid State) and F(Hard Disk) drives.
Tried Windows 7 and Windows 8 compatibility.
I have completely uninstalled or disabled all anti virus, windows defender, and windows firewall.
Have launched UPlay, Steam, and Siege in Admin Mode.

Obviously I'm not looking to get this fixed within the next few hours of the beta but hopefully this will help with a smoother production launch.

[kErNeL_ViRuS]

Obviously I'm not looking to get this fixed within the next few hours of the beta but hopefully this will help with a smoother production launch.

Getting this fixed in the next few hours will definitely keep me from cancelling my preorder!

By the way, I have tried everything you listed, including disabling all programs that load at startup.

[cheuk.norris]

after formating , it work

[SuperrCoco]

after formating , it work

What ? formating ?
Did you format your whole system HDD/SSD ?