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  1. #1
    Desklet1's Avatar Junior Member
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    Connection Failure Error Code [2-0x00000041]

    I receive this error only when i play with my brother in the same squad and the first round start, my brother use the same net connection. With other players or friends i don´t have any problem, only with my brother.
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  2. #2
    Ubi-Stature's Avatar Community Manager
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    Hi there, Desklet1,

    Can you confirm if you are both using a wireless or wired connection?

    There may be an IP conflict being caused by using the same router.
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  3. #3
    Desklet1's Avatar Junior Member
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    Originally Posted by Ubi-Stature Go to original post
    Hi there, Desklet1,

    Can you confirm if you are both using a wireless or wired connection?

    There may be an IP conflict being caused by using the same router.

    Yes, we are using the same router and wired connection
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  4. #4
    Ubi-Stature's Avatar Community Manager
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    Thank you for confirming the type of connection.

    Do you experience this issue when trying to play games together on other multiplayer games?

    Can you both join a squad created by a third person or does the issue arise regardless of what order you join parties in?
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  5. #5
    Desklet1's Avatar Junior Member
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    Originally Posted by Ubi-Stature Go to original post
    Thank you for confirming the type of connection.

    Do you experience this issue when trying to play games together on other multiplayer games?

    Can you both join a squad created by a third person or does the issue arise regardless of what order you join parties in?

    1º Question:

    No i dont, we can play together on other games (call of duty, arma 3, cs:go, insurgency, total war rome 2, company of heroes 2)

    2º Question:

    Yes, we can join a squad created by a third person but the issue arise always after selected the operator and appear the screen of "First Round". The order to join the party doesn´t matter, the issue appear again.
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  6. #6
    Ubi-Stature's Avatar Community Manager
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    Thank you for the information.

    If you check your connection settings in the options menu to see if your connection is Strict, Moderate or Open do you both have the same setting?
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  7. #7
    Desklet1's Avatar Junior Member
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    Originally Posted by Ubi-Stature Go to original post
    Thank you for the information.

    If you check your connection settings in the options menu to see if your connection is Strict, Moderate or Open do you both have the same setting?
    Yep, we have the same settings, NAT type = moderate and the same data center = g (66 ms)
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  8. #8
    Ubi-Stature's Avatar Community Manager
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    Can you please create a support ticket regarding this issue on our support site so that we can investigate this further for you?

    You should be able to do so here: https://support.ubi.com

    Can you please also include the information we have discussed here so that the team knows what we have already been through.
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  9. #9
    Desklet1's Avatar Junior Member
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    Originally Posted by Ubi-Stature Go to original post
    Can you please create a support ticket regarding this issue on our support site so that we can investigate this further for you?

    You should be able to do so here: https://support.ubi.com

    Can you please also include the information we have discussed here so that the team knows what we have already been through.

    Ok, i sent the ticket.

    Thanks for the support
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  10. #10

    I Have The Same problem :(

    I Have The Same problem problem with the same error
    and my nat is open
    and my team mate nat open to
    we cant play the game as squad
    PlayStation 4

    please help
    thanks
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