1. #1

    Crashing on startup

    Game worked perfect, Now crashed and cannot play it
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  2. #2
    mattshotcha's Avatar Community Staff
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    Originally Posted by project_offset1 Go to original post
    Game worked perfect, Now crashed and cannot play it
    Could we get some more details? Brief specs description?

    Also, have you tried reinstalling?
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  3. #3
    Hello
    I got a new pc and now the game crashes in the loading screen (after redlynx and ubisoft logs). Yes I have reinstalled the game
    i5-4460
    r9 380 4gb
    8gb ddr3
    windows 10
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  4. #4
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  5. #5
    mattshotcha's Avatar Community Staff
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    Have you updated the drivers for your graphics card? We have seen some issues with older drivers and AMD cards.

    Aside from that, I would suggest submitting a ticket with support at support.ubi.com and they can help with more detailed troubleshooting.
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  6. #6
    It appears to be working with updated drivers, thank you very much
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  7. #7
    mattshotcha's Avatar Community Staff
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    Excellent! Glad to hear it.
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  8. #8

    Worked fine, latest update causes crash on startup, cannot play now

    Originally Posted by mattshotcha Go to original post
    Excellent! Glad to hear it.


    Been working fine.

    Just updated, now crashes after the blue circular logo that everyone seems to use everywhere now.
    Wish there was an option not to update I miss it

    Windows 10
    Radeon R9 380
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  9. #9

    Fixed

    Originally Posted by Peechey Go to original post
    Been working fine.

    Just updated, now crashes after the blue circular logo that everyone seems to use everywhere now.
    Wish there was an option not to update I miss it

    Windows 10
    Radeon R9 380
    Also upgraded to the 11/17/15 driver and its working fine now
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  10. #10
    Well, I'm now having a similar issue but i got a new AMD card and the drivers are up to date.
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