1. #1

    Slow connection :(

    Hi! in the last days I couldn't connect correctly to JDU and WVC.
    I can connect, but the connection it's so slow, but my cellphone and computer have a fast connection, so my Internet is not the problem.
    Can you help me? I want enjoy my JDU pass
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  2. #2
    UbiVertigo's Avatar Community Developer
    Join Date
    Oct 2015
    Posts
    1,445
    Hi JesusIbarra2013,

    Had you previously been able to connect just fine, or is this a new issue? Also, what console are you using and what region are you in?
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  3. #3
    I have a Wii U, and sometimes I can connect correctly, but sometimes not. I'm from Mexico
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  4. #4
    UbiBlack_Widow9's Avatar Community Representative
    Join Date
    Apr 2007
    Location
    U.S.
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    16,574
    Originally Posted by JesusIbarra2013 Go to original post
    I have a Wii U, and sometimes I can connect correctly, but sometimes not. I'm from Mexico
    Hello,

    Please try the steps here and if you're still having issues then you will need to contact Support directly so they can troubleshoot this with you.
    https://support.ubi.com/en-US/FAQ/45...0000000thx1CAA

    Thanks
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