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  1. #1
    JWFino's Avatar Junior Member
    Join Date
    Sep 2011
    Location
    Melbourne Australia
    Posts
    2

    Season pass

    I purchased a version that included the season pass and the DLC for Far Cry 4, however Uplay does not recognize that I have this.

    Is there a fix for this.

    Please help.

    I am not Happy Jan.
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  2. #2
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    do you have the base version of Far Cry 4 thru Steam ?

    keep in mind if so only the Steam versions of the season pass will work with that version

    i do know that with the Steam version you get several extra cd keys that you must activate in the Uplay Client under activate product to unlock the season pass and extra DLC (not sure if the Stand alone Uplay version works like this but it might )

    If you continue to have issues PLEASE open a support ticket with Ubisoft Support at https://support.ubi.com by clicking on My Questions in the upper left corner of that page.


    If this is for a PC issue, a guide of what to include with your support ticket see this thread: http://forums.ubi.com/showthread.php...eport-an-issue
    This page is also helpful! https://support.ubi.com/en-US/FAQ/9/...0000000emSbCAI


    You can also call them on the phone during regular support hours <--(BEST OPTION)
    You can find phone number information here: https://support.ubi.com/en-US/FAQ/60...0000000eiChCAI


    You can also try to contact them via social media.


    Facebook: https://www.facebook.com/UbisoftSupport
    Twitter: https://twitter.com/ubisoftsupport


    Good luck! I hope you find your fix!
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  3. #3
    Butcherbird59's Avatar Senior Member
    Join Date
    Jan 2013
    Location
    Brisbane Australia
    Posts
    1,228
    If you talk about the Uplay version it should be listed here:
    http://pasteboard.co/25La5jnQ.jpg

    other than that contact support
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