1. #1

    Adding Retail Version of Anno 1701 and Anno 1404 to Uplay Account?

    Hello:

    I am a long time fan of the Anno game series, and have both Anno 1701 and Anno 1404 in retail boxes... but I can't seem to activate them through Uplay? Uplay won't recognize the CD-Key included in with the retail version of the games.

    I don't think I should have to purchase another copy of the games I already own just to have them registered through Uplay, though... can I get some help with this?

    P.S. - Are all the achievements I earned in Anno 1404 gone? I noticed the old "Gateway to the World" service is now offline and the online profile I had no longer works?
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  2. #2
    Ubi-Kay's Avatar Community Manager
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    Nov 2012
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    1,389
    Hello,

    No sorry it is not possible to add the retail versions of these games to Uplay PC.

    As for your issue, you may wish to contact the support team for help with this.
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  3. #3

    Still not possible to add retail versions Anno 1404 & 1701

    Is it still not possible to add the retail versions of Anno 1404 & 1701?

    I have tried entering both serial codes for 1404 & 1701 with the following serial code structure:

    Anno 1404: XXX-XXXX-XXXX-XXXX-XXXX

    Anno 1701: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

    As OP posted years ago, we shouldn't have to repurchase games we already bought years ago.
    If a user can prove he owns the retail versions Ubisoft should at least gift said user the games on Uplay if they refuse to enable adding the retail versions.

    In my opinion this is otherwise nothing more then common thievery.
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  4. #4
    Ubi-Mullac's Avatar Ubisoft Support Staff
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    Jul 2017
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    Originally Posted by Arbaros1 Go to original post
    Is it still not possible to add the retail versions of Anno 1404 & 1701?

    I have tried entering both serial codes for 1404 & 1701 with the following serial code structure:

    Anno 1404: XXX-XXXX-XXXX-XXXX-XXXX

    Anno 1701: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

    As OP posted years ago, we shouldn't have to repurchase games we already bought years ago.
    If a user can prove he owns the retail versions Ubisoft should at least gift said user the games on Uplay if they refuse to enable adding the retail versions.

    In my opinion this is otherwise nothing more then common thievery.
    We may be able to help you with this on our support site: https://support.ubi.com/en-GB/

    I won't make any promises, but we can certainly try
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