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  1. #1

    I wil never buy a UBISOFT title again!

    Man this really blows!
    I loved FC3 and now Farcry 4 really destroys all my admiration of the games and company.
    For months I have been trying to fix the autosave problem..it just won't save.
    I'm sure it's a cloud thing that doesn't compute!
    I reinstalled the game a couple of times, tried it with cloud refresh off.. I played 'new game' so many times i can't stand the intro animation anymore..takes so long before i finally each the moment on which I SHOULD be able to save.
    I removed gamesaves..tried differerent drives.. hell I recently switch to Windows10 (not the update but a system fresh install) and It doesn't change anything.
    I have been of an on on support (thanks for trying Immanuel) but somehow it seems there is no-one taking care of this product anymore.
    A ****ing 70 euros I spent on a title I can't finish anyway.. and I really wanted to play the add-ons :-S

    This Blows big time..shame!
    Thank god Battlefront is not a Ubi title or i'd have a dilemma:-)

    Bye bye Ubicrap
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  2. #2
    UbiBooma's Avatar Community Representative
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    Hi Obi_Vinz -- sorry to hear about the issues you've experienced. Did you ever submit a ticket to our support team? You can do so by clicking the links in my signature.

    Booma
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  3. #3
    70.- Euros? Let me guess; you pre-ordered, right? And even if you didn't, people will just never learn...
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  4. #4
    Originally Posted by ubibooma Go to original post
    hi obi_vinz -- sorry to hear about the issues you've experienced. Did you ever submit a ticket to our support team? You can do so by clicking the links in my signature.

    Booma
    **** this company you are joke!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!
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  5. #5

    never ubi again

    yes, me too - never every ubi again. i opened a ticket about my sound issue (yay, no sound, even with stereo configured) on the 9th January and still even didn't get any reply - not even a: gtfo we will never fix those soundissues. From time to time I updated it and asked for a reply - NOTHING. it's just ridiculous.

    best quote i found somewhere on steam:

    [...] This is a problem UBI ♥♥♥♥♥ has had in EVERY game they make. 22 AC titles, 14 Splinter cell titles, Watchdogs, you name it. Broken Dolby support since 2002. That's 14 frigging years of NOT FIXING this problem in nearly 40 games ! Un ♥♥♥♥ing believable ! [....]
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  6. #6
    WID992007's Avatar Senior Member
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    hmm thats funny because dolby is enabled on my laptop and my sound works perfect ..try getting better drivers ?

    laptop is a lenovo G505s with a conexant audio chip Dolbly digital shows up as enabled in my sound setting . i'm running Windows 10 64 bit home edition
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  7. #7
    UbiBooma's Avatar Community Representative
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    Originally Posted by BBQigniter Go to original post
    yes, me too - never every ubi again. i opened a ticket about my sound issue (yay, no sound, even with stereo configured) on the 9th January and still even didn't get any reply - not even a: gtfo we will never fix those soundissues. From time to time I updated it and asked for a reply - NOTHING. it's just ridiculous.

    best quote i found somewhere on steam:

    [...] This is a problem UBI ♥♥♥♥♥ has had in EVERY game they make. 22 AC titles, 14 Splinter cell titles, Watchdogs, you name it. Broken Dolby support since 2002. That's 14 frigging years of NOT FIXING this problem in nearly 40 games ! Un ♥♥♥♥ing believable ! [....]
    Did you call support on the phone too? One great method of trying to resolve your issue to submit a ticket then to call them and let them know what your ticket number is.
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  8. #8

    Originally Posted by WID992007 Go to original post
    hmm thats funny because dolby is enabled on my laptop and my sound works perfect ..try getting better drivers ?

    laptop is a lenovo G505s with a conexant audio chip Dolbly digital shows up as enabled in my sound setting . i'm running Windows 10 64 bit home edition
    aah, yes that's a reply I needed "...mimimimi, try getting better drivers....", rly? thx.

    <sarcasm>I never ever thought about that, trying to install the newest drivers or changing options, installing patches, etc.</sarcasm>

    I tried everything i found, I have dozens of games where i dont have sound issues. - just watch_dogs and far cry 4 - both ubi titles, both known for having dd/dts problems

    i even installed my old asus xonar hdav 1.3 - guess, it tdidn't help


    i'm just fed up with ubi - those titles are not that supernew, you find hundreds of threads and posts with the same issues and they never fixed that. and i'm rly fed up that ubi doesn't even reply on a support-ticket for nearly one month. is it really that hard just to write back: sry, for the inconvenience - we do not have a fix yet - our deveolpers are looking into it. (even if it's not true)
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  9. #9
    WID992007's Avatar Senior Member
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    and yes i just booted my laptop looked in sound settings Dolby digital plus is enabled and my Windows sound settings and FarCry 4 works perfect

    you probably have a driver problem .... you should probably contact support by Phone like booma suggests
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  10. #10
    UbiBooma's Avatar Community Representative
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    BBQ - what's the ticket # from when you did contact support?
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