Thanks for answering.Originally Posted by UbiVertigo Go to original post
02699894
No problem, Pikalugia! Thanks for keeping us updated.Originally Posted by Pikalugia Go to original post
We're having your ticket escalated, and the support team should be in contact with you shortly.
Still no answer from support on my ticket. Do you guys have something important to do? Please guys! Please.Originally Posted by UbiVertigo Go to original post
I'm sorry for the delay on your support ticket, Pikalugia. Our teams have been hard at work answering people due to the holidays, but I have passed your ticket on to one of our agents.
On the forums we have limited ability to do things like troubleshooting, etc, especially when it comes to issues that can't be solved through one of our support FAQs. Our support agents primarily work through that website, which is why we had you create a ticket. They should be able to help you investigate this issue thoroughly and get you into the game.
hi, did you ever resolve this problem?Originally Posted by leeece Go to original post
we have exactly the same problem. we also live in perth.
it never worked when we originally purchased unlimited, and i just purchased unlimited again, but it is still broken.
i can play two thirds of a song before it cuts out
why![]()
Hello amylacious and welcome to the forums!Originally Posted by amylacious Go to original post
What platform the problem is on for you?
Zuzu
thanks for getting back to meOriginally Posted by UBI-Zuzu Go to original post
i'm using a Wii U
i can do an unlimited dance quest, but all of the all of the unlimited songs in dance party crash before the end of the song
also, i can't upload any world challenge videos due to the ubisoft server error
Hello, I'm from Mexico and well, I have the same problem, I can't connect to the Ubisoft servers in both Just Dance 2014 and 2015, I'm playing on the Wii U, I've tried deleting the data of the games and the same error appears. I left the game for like two months (back then I was able to enter the World Dance Floor, and now I can't). Help please![]()
Please make sure to get in touch with our Support team so they can troubleshoot this with you.
Thanks!