1. #1

    Error report

    I redeemed the code for one month free trial of just dance unlimited. However, I got a bad experience about it.
    Many songs cannot play smoothly and even cannot play due to Ubsoft server unstable or error. I feel mad because it cool down my warmup body due to the waiting time.

    Your server still get one moth time to fix it, otherwise, don't you think I will still buy yr one year VIP pass 😤😤😤😤😤
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  2. #2
    UBI-Zuzu's Avatar Community Manager
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    Sep 2015
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    Hello Zacharydd,

    I'm sorry to hear about they issues you're expieriencing.
    Could you tell me please on which platform are you having this problem?

    Zuzu
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  3. #3
    My version is ps4
    I took a pic of the error but don't know how to post pic.
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  4. #4
    UBI-Zuzu's Avatar Community Manager
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    Sep 2015
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    Thank you, let me investigate this.

    Zuzu
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  5. #5
    What is your result? Dective zuzu, hv Ubisoft fix it?



    Originally Posted by UBI-Zuzu Go to original post
    Thank you, let me investigate this.

    Zuzu
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  6. #6
    Come on, I just play again. It is the same. Nth fix.
    I really mad. Please fix the server ASAP.
    Once again I am ps4 version.
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  7. #7
    UbiBlack_Widow9's Avatar Community Representative
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    Hello,
    Please try this troubleshooting article and if you are still experiencing issues you will need to create a Ticket with Support directly.
    https://support.ubi.com/en-US/FAQ/47...0000000thx1CAA

    Thanks
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