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  1. #1

    RESTORE PURCHASE button doesn't work

    I purchased starter pack before.

    Today I reset the game in the AC Pirates in-game menu because there is update recently and I expected bug fixes but nothing had changed. So I played tutorial again then when the tutorial finished I clicked the RESTORE PURCHASE button in the shop page. The message popped, "Purchase restored successfully" and then nothing happend, no X2 XP perk, no dragon ship.
    So I turned off the game and turn on again. The starter pack advertising page appeared, so I pressed the RESTORE PURCHASE button again in the in-game shop. The same messaged popped. "... successfully"
    But nothing has changed.

    So I remove this game from my phone.
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  2. #2
    UbiBlack_Widow9's Avatar Community Representative
    Join Date
    Apr 2007
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    16,574
    Please contact our Support team so they can troubleshoot this for you.
    https://support.ubi.com
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