JDU I paid for 3 months but not recognized jd2016 says "your pass is not valid"
my id nintendo network is marazasa
I sent a letter to https://support.ubi.com with invoice data 3 days ago but no solution
Nintendo eShop recognizes paying JDU and even puts expiration date but the game does not recognize .. said "your pass is not valid"
please help this is uncomfortable
Originally Posted by Black_Widow9 Go to original post
Ticket: 02492668
Hello:Originally Posted by Black_Widow9 Go to original post
I'm having the same problem with the subscription, could you please help me?
My nintendo eshop bill about the JDU license say:
Transaction code: 2877838670
Serial Number: FW910089089
My nintendo network ID is: KurMik3.792
Thank you & Greetings
Hello and welcome to the Forums KurMik,
If you've tried today and it still has not been resolved for you please contact our Support team so they can troubleshoot this.
https://support.ubi.com
Thanks
I have sent my situation to the support team and I've got a ticket.Originally Posted by Black_Widow9 Go to original post
Hoping it will be resolve soon, thanks for the info
I have seen the JDU and continues with the same problemOriginally Posted by KuraiMike Go to original post
I have written a letter yesterday to ubisuport but told me to wait
id marazasa
transaction code 2876089419
serial number FW700175565
Ticket Support: 02492668
I reviewed the game and follows the same problemOriginally Posted by UBI-Zuzu Go to original post
I feel frustrated