1. #1

    AC Unity Bastille Edition - “The American Prisoner” Mission didn’t get installed

    Hello,
    Ive activated a code for 2 additional unlockable missions The Chemical Revolution and The American Prisoner that are included in Bastille Edition but only one mission The Chemical Revolution got installed. Why is The American Prisoner missing?
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  2. #2
    strigoi1958's Avatar Senior Member
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    Oct 2010
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    I remember buying some DLC and one of the missions I had already played when it was installed from another DLC ... it may have been the american prisoner... I cannot remember as it was a while ago now. But you can check in the progress checker... it is in Paris Stories and is the 25th or 26th one down the list. so you may have already done it or it may already be installed.
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  3. #3
    I didnt buy any other DLC and I couldnt have played The American Prisoner mission because for some unknown reason its not installed. I activated 2 codes that were in the box: one for the main game and one for 2 abovementioned additional missions. The American Prisoner is missing in both in my Account Information on Uplay and in EStore -> Unlockable Content in the game where it supposed to be listed just like in paragraph 4 here: https://support.ubi.com/en-US/faq/9/...0000000eifcCAA
    So its clear that I didnt get this mission and the sad question is why?
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  4. #4
    Black_Widow9's Avatar Community Representative
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    Apr 2007
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    Hello,

    Please contact Support so they can troubleshoot this with you.
    https://support.ubi.com

    Thanks
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  5. #5

    There is no support from Ubisoft!

    Originally Posted by Black_Widow9 Go to original post
    Please contact Support so they can troubleshoot this with you. https://support.ubi.com
    I have already contacted Ubisoft support but they dont respond. Ive sent them 3 questions, the first one, concerning another issue, I sent 23 days ago and I still havent received any answer!
    Ive never encountered such problem as a missing ULC until got expensive AC: Unity Bastille Edition! And Ive never encountered support that would ignore my queries like Ubisoft did! Ubisofts attitude towards their customers is outrageous!
    Issues in their games, the total absence of support and the deceit with ULC made me so upset and disappointed with Ubisoft that I dont want to buy any of their games anymore! But I want at least to receive the The American Prisoner mission which Ive paid for. How will get it if Ubisoft support doesnt respond?!
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