Just Dance 2016 Gold Edition | Forums

[loukcas]

It s been two weeks now that I bought the gold edition on Xbox live and still have no access to the unlimited mode. I contacted support on October 23rd and, after having no answer, again on October 28th and I have still no answer . It s becoming ridiculous ...

[Microhurst]

My Xbox Gamertag is Microhurst and I have the same problem. Xbox One Gold edition, but it's not recognising my three month Unlimited subscription. Xbox support say that they can see the license against my account, which actually makes it worse as presumably the clock is therefore ticking on that subscription even though I'm not getting it. Ubisoft support on the other hand are saying nothing, nothing at all. I raised a support ticket 10 days ago and it hasn't even been acknowledged.

[UnkindMantella2]

Hi guys,

Could you please provide us your gamertags so we can check if the membership is regular.

Thanks for your patience
Elyon

H, I have the same problem My gamertag is UnkindMantella2

Regards

[redscc]

Hi guys,

Could you please provide us your gamertags so we can check if the membership is regular.

Thanks for your patience
Elyon

GT PioneerRedcss , i have the same problem as everyone else since the launch day , contacted MS support and UBisupport, oppened a ticked , showed proof and still nothing :/ .

[Mchappel316]

Unlimited is working on the main console I bought the game on but it is not working on my other Xbox one.

Xbl account is McHappel

Hello [Redacted],

We're sending you this message to confirm that you have purchased the following items from Microsoft:

Purchase Date
Thursday, December 24, 2015

Total before Tax: $35.99
Tax: $0.00
-----
Total for this order: $35.99

Item(s)
JD 2016
Price: $35.99
Quantity: 1

The following payment option will be billed for this purchase:
Microsoft Account
$35.99

[UbiVertigo]

Unlimited is working on the main console I bought the game on but it is not working on my other Xbox one.

Xbl account is McHappel

Hi Mchappel316,

Is it safe to assume that you've signed into the McHappel account on both systems? If so, can you verify that you haven't been logged into the primary XB1 while trying to access JDU on your secondary system?

[mataniluz]

i purchase the game yesterday in sony store

and did not get the code to the 90 days..

here are the Transaction Receipt

Order Number: 11048684425

Online ID: ofekiluz

Date Purchased 01/04/2016 @ 08:54 PM

Thank you for your PlayStation®Store purchase

can you please send me an email with the solution

mataniluzps4@gmail.com

thanks for your help

matan

[UbiVertigo]

mataniluz,

Your best bet would be to contact our customer support here. Please include this information, along with a photo or screenshot of your receipt or proof of purchase, if able.

[NICKY1548]

i have still not received the subscription on the Wii U Edition
. i have bought 3 subscriptions. my tag is nicholsons

[gslayer4u]

I need help getting a code for the just dance gold,bought from x box one store...help please