1. #31
    I'm also with this problem, my gamertag is TsunaUSX
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  2. #32
    Originally Posted by Ubi-Elyon Go to original post
    Hi guys,

    Could you please provide us your gamertags so we can check if the membership is regular.

    Thanks for your patience
    Elyon
    My GT: Monogorn
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  3. #33

    7KG6w8

    I opened the support ticket and provided everything you guys asked but the issue hasn't been solved yet.
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  4. #34
    Originally Posted by Ubi-Elyon Go to original post
    Hi guys,

    Could you please provide us your gamertags so we can check if the membership is regular.

    Thanks for your patience
    Elyon
    Same here too...

    My gametag: tommy11777
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  5. #35
    Originally Posted by Rawrena Go to original post
    Hi all,

    Thanks for providing your gamertags. However, we need to double check these with a list of affected accounts, which might take some time.

    To expedite the process of getting Just Dance Unlimited access, your best bet is to contact our team at support.ubi.com and include proof of purchase. Once our support agents have confirmed the purchase, they can grant you access immediately.

    Thanks for your patience!
    I have that problem too, i bought the game de 21 of this month, the game just says that i have no access to unlimited.
    My gamertag is Lexlight11
    Please check it
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  6. #36
    UbiBlack_Widow9's Avatar Community Representative
    Join Date
    Apr 2007
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    U.S.
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    16,574
    Your gamertags are definitely helpful but please do make sure to contact Support.
    https://support.ubi.com
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  7. #37

    Originally Posted by Black_Widow9 Go to original post
    Your gamertags are definitely helpful but please do make sure to contact Support.
    https://support.ubi.com
    I contacted them on Tuesday and I don't have an answer since Wednesday!
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  8. #38

    already done that

    Originally Posted by Black_Widow9 Go to original post
    Your gamertags are definitely helpful but please do make sure to contact Support.
    https://support.ubi.com
    I´ve contacted the ubisoft suport since wednesday, sending all the proofs, they said that the problem was solved, but nothing happened... still can t access JDU...
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  9. #39
    My Gamertag is FoXii MooN and I bought the Just Dance Gold Edition digitally on my Xbox One and still no access to Unlimited! Please fix this!
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  10. #40

    l DID NOT GET RECEIVE THE CODE SINCE 21 OCTOBER

    Originally Posted by Black_Widow9 Go to original post
    Your gamertags are definitely helpful but please do make sure to contact Support.
    https://support.ubi.com
    Originally Posted by jf1995cahill Go to original post
    I contacted them on Tuesday and I don't have an answer since Wednesday!
    Originally Posted by lexlight11 Go to original post
    I have that problem too, i bought the game de 21 of this month, the game just says that i have no access to unlimited.
    My gamertag is Lexlight11
    Please check it
    *did not get the code of JDU l need thatt..
    talk to a girl two days ago and told me he would have the code in 48 hours and have passed 48 hours and dont have the codee

    My gamertag is SixtoCanoski
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