1. #1

    Just Dance 2016 Gold Edition

    Hi, I bought the digital JD 2016 Gold Edition for Xbox One in the Xbox Live that includes 3 months subscription of the Just Dance Unlimited, but the game doesn't recognize my subscription and I didn't receive any code! Somebody help me please!
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  2. #2

    Same here!

    Originally Posted by Vitorlr Go to original post
    Hi, I bought the digital JD 2016 Gold Edition for Xbox One in the Xbox Live that includes 3 months subscription of the Just Dance Unlimited, but the game doesn't recognize my subscription and I didn't receive any code! Somebody help me please!
    Where is my code? Same situation here. How to solve that? Ubisoft sent us a mail with a broken link!
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  3. #3
    Same here too
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  4. #4

    Ugh

    Same here
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  5. #5

    just dance unlimited 3 months free problem

    Originally Posted by Vitorlr Go to original post
    Hi, I bought the digital JD 2016 Gold Edition for Xbox One in the Xbox Live that includes 3 months subscription of the Just Dance Unlimited, but the game doesn't recognize my subscription and I didn't receive any code! Somebody help me please!
    its the same problem please ubi fix that problem
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  6. #6
    UbiSandra's Avatar Guru Member
    Join Date
    Sep 2015
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    Paris
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    6
    Hi All,

    We are aware of this issue and are investigating on it. Be sure that you will get access to the 3 months subscription, we just need time to fix this problem.

    [EDIT] If the game doesn’t recognize your subscription, please contact the support https://support.ubi.com mentioning the issue and proof of purchase in the form of a picture or screenshot of your receipt.

    Thank you for your patience.
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  7. #7
    PeterRico701's Avatar Junior Member
    Join Date
    Oct 2015
    Location
    North Carolina
    Posts
    1

    Just Dance 2016 Gold with Unlimited NOTHING , Digital Download

    I also purchased the Digital Download of Just Dance 2016 Gold yesterday and today I still don't have access to the unlimited songs. I've been patient and have provided proof of purchase to no avail or solutions in sight. With unlimited songs being one of the new features I would have thought this process would have been tested more thoroughly. Very disappointed. I want answers immediately.
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  8. #8
    Originally Posted by PeterRico701 Go to original post
    I also purchased the Digital Download of Just Dance 2016 Gold yesterday and today I still don't have access to the unlimited songs. I've been patient and have provided proof of purchase to no avail or solutions in sight. With unlimited songs being one of the new features I would have thought this process would have been tested more thoroughly. Very disappointed. I want answers immediately.
    Totally agree with you! I contacted the support and they said it was already solved, but when I accessed the game, NO, still not working! I want a fast solution!!!
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  9. #9
    Same here...
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  10. #10

    Same here...

    Originally Posted by loukcas Go to original post
    Same here...
    I opened a ticket, today they asked me to try again, but it didn't work.
    What happened was a screen poped-up, and there was a message saying the code would be inside the box. But I bought a digital version, for God's sake.

    I returned the ticket. This is very annoying... This was supposed to be the best feature in the game...
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