1. #11
    UBI-Zuzu's Avatar Community Manager
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    Sep 2015
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    Hey RyanTheHero,
    I believe that Ubi_Elyon already contacted you regarding your problem, so please check your message box.

    Also, please don't create new threads if you already asked your questions in some other thread. We read all the threads and will answer you as soon as we will have the answer

    Zuzu
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  2. #12

    I bought the game as soon as it was released. And I couldn't get access to JDU still.

    I have submitted the issue with all the stuff needed already.

    I am not in a hurry because I haven't went through all the new songs yet. But srsly? So many days have passed already and the ticket status is still open....

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  3. #13

    Bought a Retail JD Unlimited PS4

    Its asking for Credit Card/Paypal info after entering the 12 digit code. Its frustrating.What should be done to access JD Unlimited?
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  4. #14
    Ubi-Elyon's Avatar Community Manager
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    Originally Posted by Amandamoonmu Go to original post
    I bought the game as soon as it was released. And I couldn't get access to JDU still.

    I have submitted the issue with all the stuff needed already.

    I am not in a hurry because I haven't went through all the new songs yet. But srsly? So many days have passed already and the ticket status is still open....


    Hi Amandamoonmu,

    Could you please send us your ticket number and region?
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  5. #15

    just dance gold edition + 3 months subscription

    I bought this disc game with code to activate the 3 months subscription. I was asked to enter a credit card for billing info. I thought it was only to confirm my info with Playstation. The code were accepted. However, I was charged $14.99. Please advise Sony Playstation Network that the game includes 3 month subscription. My credit card company will suspend the charges for a month but I was advised to notify the manufacturer of the game.
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  6. #16
    UbiVertigo's Avatar Community Developer
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    Originally Posted by frayenel Go to original post
    I bought this disc game with code to activate the 3 months subscription. I was asked to enter a credit card for billing info. I thought it was only to confirm my info with Playstation. The code were accepted. However, I was charged $14.99. Please advise Sony Playstation Network that the game includes 3 month subscription. My credit card company will suspend the charges for a month but I was advised to notify the manufacturer of the game.
    Hi frayenel,

    First off, welcome to the forums!

    After suspending the charge, you were still granted the 3 months from the Gold Edition code, correct? I'll pass along the situation with your card, but I do want to verify that you're at least getting the Gold Edition content.
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  7. #17

    Originally Posted by Jinxy0311 Go to original post
    When we purchased the Gold edition from the Xbox store, we didn't recieve any information on how we get access to the free 3 months of Unlimited. We didn't get a code with it. Does anyone know what to do?
    Same here, i bought for wiiU.
    very frustrating
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  8. #18

    Question about just dance ' s unlimited code

    Originally Posted by Jinxy0311 Go to original post
    When we purchased the Gold edition from the Xbox store, we didn't recieve any information on how we get access to the free 3 months of Unlimited. We didn't get a code with it. Does anyone know what to do?

    I have the same question . How can I do ? I just bought digital version of just dance 2016 gold edition . I could not get unlimited code .
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  9. #19

    Never Received Code

    Originally Posted by franklin.son Go to original post
    I have the same question . How can I do ? I just bought digital version of just dance 2016 gold edition . I could not get unlimited code .
    I bough Just Dance Gold eleven a few days ago from the PSN Store for my Playstation4 and never received my code for my 90 day Just Dance Unlimited subscription. How do I get my code?
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  10. #20
    I have a Just Dance 2016 gift and the Code for one month unlimited wants a paypal account or credit card.
    But I have not one of these things.
    It drives me crazy and my girlfriend who wants to test it and eventuelly buy one year unlimited.

    Please, can anyone help me?
    To who I must contact to?
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