1. #1

    Server connection issues (oct2015)

    Dear Ubisoft team,

    Love the game, but see more connection errors lately.

    ProfileID: 157192
    Device Model: iPad mini 3
    Language: English
    Describe your problem as clearly as possible: Starting from yesterday I'm receiving all kinds of server errors and can't progress by hatching an egg. It's either Connection failed or a specific hex error code, mostly random. I can email you screenshots should you need them. Tried connecting from two different networks, no proxy, same result.
    I'm on adventure 66.
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  2. #2
    Ubi-Mya's Avatar Community Staff
    Join Date
    May 2015
    Location
    Montpellier
    Posts
    163
    Hello foradventures,
    Welcome to Rayman forums

    A new update has been deployed yesterday and could be the reason of these errors.
    I'm reporting this to the team right now, thank you for telling us.

    Also, if you could, we would like to have some screenshots of the errors, please!
    Thank you!

    Edit:
    I believe that Uplay had problems yesterday, this might also be the problem.
    Do you still have these issues now?
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  3. #3
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  4. #4
    Latest (1 minute ago) error was even kinda beautiful in a way: https://yadi.sk/i/fY257dEPjkiTZ
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  5. #5
    Ubi-Mya's Avatar Community Staff
    Join Date
    May 2015
    Location
    Montpellier
    Posts
    163
    Hello,
    Thanks for your answer.
    I'm sorry but I'll need more details!
    - Did you update the game?
    - Do you still have a profileID?
    - Can you give us the name of your device (located in your phone settings), or at least tell us if it contains special characters (such as ,?;.:/!§" etc). Also is it writen in cyrillic alphabet?
    Thank you
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  6. #6
    Surprise-surprise, the problems are gone. Great update by the way, keep it up,
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  7. #7

    conect fail helpme

    Have the same problem plz help mee
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  8. #8

    Server error when putting egg in incubator

    Same issues as described above, code is 0x03010481

    ProfileID: 363061
    Device: Apple TV 4th Gen & iPhone 6s
    Server: Prod (WiFi)
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  9. #9

    Server Error

    Hi, i have the server error in my Rayman Adventures game in this link you can find some images that will help you.

    I havent even a Profile ID
    iPhone 6 ios 9.1

    https://drive.google.com/open?id=0B3...0I2cGtMaFZDLWM
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