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  1. #1
    Ubi-Barbalatu's Avatar Community Developer
    Join Date
    Aug 2014
    Posts
    711

    [Read First] Known Issues & Help

    ADDITIONAL ASSISTANCE

    Game Not Appearing in Library

    Description: For some players the game doesn't appear in the library.

    Solution: Please make sure you activated the game key and not the key for the pre-order bonuses.

    ***

    Russian language

    Description: Some players have only the russian language in game.

    Solution: Please go back to the retailer to check if you received the correct key.


    ***

    Missing voices in dialogues

    Description: Voices in dialogues are missing, ambient sounds are still present.

    Solution: Change the audio settings from 5.1 to stereo should solve this issue.

    ***

    Manual Savegames

    When does the game save my save files?

    1. Every time you change sessions or your cooperation
    2. If you leave the game or session or cooperation
    3. Manually after 5 minutes IF the option is enabled
    4. For all the hard-core fans you are able to backup your saves manually - please go into following folder: C:\Program Files(x86)\Ubisoft\Ubisoft Game Launcher\savegames\[accountid]\1253
    Share this post

  2. #2
    Ubi-Barbalatu's Avatar Community Developer
    Join Date
    Aug 2014
    Posts
    711

    [Read First] Known Issues & Help

    ADDITIONAL ASSISTANCE

    Game Not Appearing in Library

    Description: For some players the game doesn't appear in the library.

    Solution: Please make sure you activated the game key and not the key for the pre-order bonuses.

    ***

    Russian language

    Description: Some players have only the russian language in game.

    Solution: Please go back to the retailer to check if you received the correct key.


    ***

    Missing voices in dialogues

    Description: Voices in dialogues are missing, ambient sounds are still present.

    Solution: Change the audio settings from 5.1 to stereo should solve this issue.

    ***

    Manual Savegames

    When does the game save my save files?

    1. Every time you change sessions or your cooperation
    2. If you leave the game or session or cooperation
    3. Manually after 5 minutes IF the option is enabled
    4. For all the hard-core fans you are able to backup your saves manually - please go into following folder: C:\Program Files(x86)\Ubisoft\Ubisoft Game Launcher\savegames\[accountid]\1253
    Share this post