try downloading and reinstalling the u play client on top of your existing install , this might fix it
you can Download the updated version of the Client here
https://uplay.ubi.com
click were it says Download Uplay on PC (bottom right side of page )
if you contiunue to have issiues PLEASE .. open a support ticket with UBISOFT here
https://support.ubi.com
by clicking on My Questions in the upper left corner of that page
for a guide of what to include with your support ticket see this thread
http://forums.ubi.com/showthread.php...eport-an-issue
or call them on the Phone during Regular Support Hours <--(BEST OPTION)
US support
https://support.ubi.com/en-US/ < web support click on my questions in the upper left , log in and make a support ticket
you can also try to contact them via social media
facebook
https://www.facebook.com/UbisoftSupport
and Twitter
https://twitter.com/ubisoftsupport
or Phone USA
(919) 460-9778
PHONE - English.
Customer Support / Technical Support / Uplay Shop Support.
Technical Support / Uplay Shop: (919) 460-9778.
Available: 9am - Midnight (EST), Monday-Friday | 12pm - 9pm (EST), Saturday-Sunday.
if you live in another region support info/ and hours / and contact numbers can be found here
https://support.ubi.com/en-US/FAQ/60...0000000eiChCAI