rainbow siege crashes when connecting to ubisoft servers | Forums

[Ubi-Litten]

Thanks for getting in contact and sorry to hear you are experiencing this issue. To try and resolve this could you first check and disable any background applications which may be causing conflict with with our services.

If you are still unable to connect, please work through our browser and https://support.ubisoft.com/en-gb/Faqs/000023138/ troubleshooting before contacting us with further details of your network connection settings.

[Mr.coldpenguin]

Today i have been playing rainbow six siege but i have been disconnected several games except the ones i lose.

I was wondering if it is an problem on ubisoft or me i also have a recording of it.

[UbiShoreman]

Today i have been playing rainbow six siege but i have been disconnected several games except the ones i lose.

I was wondering if it is an problem on ubisoft or me i also have a recording of it.

Hey Penguin, are you receiving an error code at all?

[Mr.coldpenguin]

no not that i know of

[UbiShoreman]

We did address some connectivity concerns in the status report that we released today! However if you are getting multiple disconnects without any error code, I recommend opening up a support ticket here.

[Mr.coldpenguin]

unless its when im disconnected it will say rainbow six siege error code [2-0x0000c015][70[f9e19cfbaac21b5] and only the last abbreviation is the same

sorry i had to recheck

also i meant to say the last abbreviation is not the same

[Gustyhiperion]

Every time I launch this 60 dollar game that I had paid I keep connecting to the furthest server region or data centre. Why do I keep connecting to Japan west which is 200 ping instead of connecting to west Europe which is 100 ping. It takes hours to find a single game in Japan west like what is this. Can I play the game? Honestly, bring back where we can change servers because I spent so much time in it and now I get this. Why am I connecting to the furthest server?? Please fix this so that I can connect to the closest server. All they do when I submit a case is tell me to do troubleshooting steps which do absolutely nothing. Please fix this so I can play to the closest server region/data centre. Thank you.

[UbiMorning]

Moving this to Player Support!

[Ubi-Litten]

Sorry to hear you are still experiencing these issues, if possible could you confirm the platform you are attempting to play on and also the data center you are trying to access if known.?

[Ubi-Litten]

Thanks for getting in contact, we are currently investigating the issue affecting our EU servers.

While we do not currently have any further information, please keep an eye on our official website, forums and social media outlets for further updates as news is made available.