YES
NO
I'll see what I can do!Originally Posted by The_.Riddler Go to original post
I have 8 abandons thanks to you Ubisoft for this season. every time I lose connection or my game crashes your ******* servers don't know how to put me back in the same ranked match. instead it says connection error and if I try again I get put in a new match. Do you know how annoying it is as someone who plays your game and considers it one of the best? I lost so much elo because of your stupid servers. it's hard for me to even play with friends. why can't you make a reconnect button like csgo? there's a reason that their game will always be superior. Its because you don't know how to host a game server.
Hello, sorry to hear you've been having issues.Originally Posted by Dimiii. Go to original post
We do have a "reconnect" button in-game, however we are currently experiencing an issue with it, preventing players from being able to rejoin the match. This is something that are investigating and working hard to fix.
- Some players have noticed disabling their VPN has resolved the issue for them. Please disable yours while playing, if you use one.
- Another option that works for some players is instead of pressing reconnect, to manually go to the playlist button and press Ranked.
While we are working to fix this issue, we can focus on your crashing and disconnection issues.
- For crashing issues, we have an FAQ here: https://support.ubi.com/en-gb/faqs/000025947/
- We also have a connectivity FAQ that should help with any disconnections: https://support.ubi.com/en-GB/faqs/000023138/
Apologies for the inconvenience!
If you are not on the PC platform or have any other issues, please let me know.