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  1. #1

    Farcry 4 "Failed to start download"

    I got this game as a Christmas gift. The first day I was able to play the game. A played it a few days after on max settings with no problems what so ever. I get to this mission where you have to go to the "Krya Tea Factory" and getting close to the factory would freeze and crash the game. After retrying and retrying and getting annoyed I decided I would reinstall the game. Back in December I was getting this problem of it not letting me install the game. I have tried reinstalling Uplay but it still does it. I have more than enough room for the game and internet connection.
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  2. #2
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    check your firewall settings .....one user in the tech forums posted a similar problem with problems Downloading via the u play client .. turned out to be a setting in his firewall software

    see the following links

    http://forums.ubi.com/showthread.php...1#post11014899

    see also

    https://support.ubi.com/en-US/FAQ/9/...0000000edgsCAA

    if you continue to have issues PLEASE .. open a support ticket with UBISOFT here
    https://support.ubi.com


    by clicking on My Questions in the upper left corner of that page


    or call them on the Phone during Regular Support Hours


    US support
    https://support.ubi.com/en-US/ < web support click on my questions in the upper left , log in and make a support ticket


    you can also try to contact them via social media


    facebook https://www.facebook.com/UbisoftSupport


    and Twitter
    https://twitter.com/ubisoftsupport


    or Phone USA
    (919) 460-9778
    PHONE - English.
    Customer Support / Technical Support / Uplay Shop Support.
    Technical Support / Uplay Shop: (919) 460-9778.
    Available: 9am - Midnight (EST), Monday-Friday | 12pm - 9pm (EST), Saturday-Sunday.


    if you live in another region support info/ and hours / and contact numbers can be found here
    https://support.ubi.com/en-US/FAQ/60...0000000eiChCAI
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  3. #3
    xMiiSTY's Avatar Community Manager
    Join Date
    Jun 2013
    Location
    United States
    Posts
    2,499
    Thank you, WID.
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