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  1. #1

    Black Screen On start Up

    Hi,

    I've downloaded all the patched and I'm still getting a black screen on start up. My specs are:

    Quad core amd athlon
    6gb of ddr3 ram
    I'm not sure on the exact model of gpu but its a geforce..

    Please help
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  2. #2
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    make sure your PC meets or exceeds the minimum system requirements for the title

    Far Cry 4 Minimum Requirements
    MINIMUM
    OS: Windows® 7 (SP1) / Windows® 8 / Windows® 8.1 / (64-bit only)
    Processor: 2.6 GHz Intel® Core™ i5-750 or 3.2 GHz AMD Phenom™ II X4 955 <---*note* both are Quad core CPU's
    Memory: 4 GB RAM
    Graphics: NVIDIA GeForce GTX 460 or AMD Radeon HD5850 (1 GB VRAM)
    DirectX: Version 11
    Network: Broadband Internet connection
    Hard Drive: 30 GB available space
    Sound Card: DirectX-compatible
    Additional Notes: Windows-compatible keyboard, mouse, optional controller.


    RECOMMENDED:
    OS: Windows® 7 (SP1) / Windows® 8 / Windows® 8.1 / (64-bit only)
    Processor: 2.5 GHz Intel® Core™ i5-2400S or 4.0 GHz AMD FX-8350 or better
    Memory: 8 GB RAM
    Graphics: NVIDIA GeForce GTX 680 or AMD Radeon R9 290X or better (2 GB VRAM)
    DirectX: Version 11
    Network: Broadband Internet connection
    Hard Drive: 30 GB available space
    Sound Card: DirectX-compatible
    Additional Notes: Supported video cards at the time of release: NVIDIA GeForce GTX 460 or better, GeForce GTX 700 series; AMD Radeon HD5850 or better, Radeon R9 series.


    Note: Laptop versions of these cards may work but are NOT officially supported.

    if you contiunue to have issiues PLEASE .. open a support ticket with UBISOFT here
    https://support.ubi.com


    by clicking on My Questions in the upper left corner of that page


    or call them on the Phone during Regular Support Hours


    US support
    https://support.ubi.com/en-US/ < web support click on my questions in the upper left , log in and make a support ticket


    you can also try to contact them via social media


    facebook https://www.facebook.com/UbisoftSupport


    and Twitter
    https://twitter.com/ubisoftsupport


    or Phone USA
    (919) 460-9778
    PHONE - English.
    Customer Support / Technical Support / Uplay Shop Support.
    Technical Support / Uplay Shop: (919) 460-9778.
    Available: 9am - Midnight (EST), Monday-Friday | 12pm - 9pm (EST), Saturday-Sunday.


    if you live in another region support info/ and hours / and contact numbers can be found here
    https://support.ubi.com/en-US/FAQ/60...0000000eiChCAI
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  3. #3

    Also black screen

    I just upgraded to Windows 10 and now Far Cry 4 wont run properly, it launches and gets to the first screen with the loading bar across the bottom, but then goes black and wont let me do anything else. I have to task manager shut it down. It worked fine before I upgraded, very annoyed as I am just about to finish the main story line.

    Thanks a lot.
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