1. #371
    Yes the connection error still exists....
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  2. #372

    Prblom in Adventure 3

    I can't put the egg
    I hope you can fix it
    My device is ,,Tablet-android-samsung-nf-rev1&sourceid,,
    or ,,tablet S6,,
    My name in the game is ,,Sultan Bakhsh,,
    I'm From ,,KSA,,
    The egg is purple
    I love that game
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  3. #373
    Originally Posted by Darci_nsd Go to original post
    Still stuck at level 3 and can't play at all, reinstalled the game, same thing. Do you have any update? Is this bug gonna be resolved soon?
    Hi there!

    I'm playing Rayman Adventures on the AppleTV (on TVOS 14.3) and after finishing the adventure 3 I can't place the egg in the incubator.
    An error message with something like "can't connect to server, check your internet connection and try again" appears.

    Any help is appreciated!
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  4. #374

    Another one for Adventure 3 connectivity issue

    Hi guys,
    Device: Apple tv 4.
    Game version: 3.9.1(apparently latest for apple tv)
    Apple TV version: tvOS 14.3 (18K561). apparently latest
    Issue: 'Connection to server failed. Please check your internet connection and try again' whenever I try moving the egg and I cannot move forward.
    I've tried troubleshooting my internet, my AppleTV, and deleting and downloading the app again. I also connected the Apple TV to a different network.


    Hope you guys can get it working soon

    Thanks in advance
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  5. #375
    I'm experiencing the same problem.

    Device: Apple TV 4K
    Game version: 3.9.1
    Apple TV version: tvOS 14.3

    I have the exact same problem. Someone actually captured in video: https://www.youtube.com/watch?v=CUhFwIx-d7A
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  6. #376

    Rayman adventures can’t connect to server

    I am having the same problem that the game always gives the error of can’t connect to server. I use Apple TV 2, have an internet connection that works perfectly and have reinstalled the game many times, but the same problem is always there. User name is kirnu.
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  7. #377
    Hello this problem is still here in 2021,

    My device: ZTE Blade V7 Lite
    Android Version: 6.0
    Game Version:3.9.2
    Player ID: 29466921
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  8. #378
    Ubi-Borealis's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,470
    Hello all!

    I'm sorry to hear that this issue still persists for you. If you're unable to connect after Adventure 3, please can you open a support ticket so our dedicated mobile team can take a closer look at this?

    When opening a support ticket, please include the following information:
    - Your device model
    - Your device version
    - Your game version
    - An image of the error you're encountering

    Thanks!
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  9. #379

    No connection

    Originally Posted by Ubi-BlueFire Go to original post
    Hello Rayman Adventures players!

    If you receive a server error (unable to connect) after reaching Adventure 3, please contact us by posting in this forum, being sure to provide us with details about your device and what you’re experiencing so that we can work to resolve the issue.

    We are aware that it's been quite a long time since this bug appeared, but this one is a tough one! And we promise we are doing our best to bust it properly.

    Thank you for your help and patience!

    The Rayman Team


    Hello! I have this problem. I cannot connect to server after level 3 (the egg thingy) im using an apple tv 4K newest model
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  10. #380
    Ubi-Borealis's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,470
    Hello there Cheller_! Welcome to the forums

    Would you be able to open a support ticket so our dedicated team can take a closer look at this? Please make sure to include the following information: in your case notes
    - Your device model
    - Your device version
    - Your game version
    - An image of the error you're encountering

    Thanks!
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