Hi there!Originally Posted by Darci_nsd Go to original post
I'm playing Rayman Adventures on the AppleTV (on TVOS 14.3) and after finishing the adventure 3 I can't place the egg in the incubator.
An error message with something like "can't connect to server, check your internet connection and try again" appears.
Any help is appreciated!
Hi guys,
Device: Apple tv 4.
Game version: 3.9.1(apparently latest for apple tv)
Apple TV version: tvOS 14.3 (18K561). apparently latest
Issue: 'Connection to server failed. Please check your internet connection and try again' whenever I try moving the egg and I cannot move forward.
I've tried troubleshooting my internet, my AppleTV, and deleting and downloading the app again. I also connected the Apple TV to a different network.
Hope you guys can get it working soon![]()
Thanks in advance
I'm experiencing the same problem.
Device: Apple TV 4K
Game version: 3.9.1
Apple TV version: tvOS 14.3
I have the exact same problem. Someone actually captured in video: https://www.youtube.com/watch?v=CUhFwIx-d7A
I am having the same problem that the game always gives the error of can’t connect to server. I use Apple TV 2, have an internet connection that works perfectly and have reinstalled the game many times, but the same problem is always there. User name is kirnu.
Hello all!
I'm sorry to hear that this issue still persists for you. If you're unable to connect after Adventure 3, please can you open a support ticket so our dedicated mobile team can take a closer look at this?
When opening a support ticket, please include the following information:
- Your device model
- Your device version
- Your game version
- An image of the error you're encountering
Thanks!
Originally Posted by Ubi-BlueFire Go to original post
Hello! I have this problem. I cannot connect to server after level 3 (the egg thingy) im using an apple tv 4K newest model
Hello there Cheller_! Welcome to the forums
Would you be able to open a support ticket so our dedicated team can take a closer look at this? Please make sure to include the following information: in your case notes
- Your device model
- Your device version
- Your game version
- An image of the error you're encountering
Thanks!