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  1. #1

    The Crew automaticly deleted from ubisoft launcher?

    Why, has my game automaticly deleted? The crew froze and deleted it self from ubisoft, then i launched from steam and it re-added it self.. shows i have 0 progression when i beat the game and got max level? what the ****? I'm not planning to playing the game over from scratch, hopefully they will restore my account from a earlier database on a maintenance or somethen.

    I've played 54 hours, Completed the game, with level 50 and alot of cars.


    If this doesnt get fixed, i suggest getting a free full refund, for all my cars i've purchased.






    My other friend has this issue aswell, and he as maxed player

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  2. #2
    Akorrr's Avatar Senior Member
    Join Date
    Feb 2015
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    Russia
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    1,406
    Almost same here. Lost all games.

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  3. #3
    MADNJPN's Avatar Junior Member
    Join Date
    Sep 2015
    Location
    Georgia, Tbilisi
    Posts
    8
    Same thing!!! Bought the crew a few hours ago decided to download and it disappeared . Also key disappeared from Account Information .

    When I reenter key it says already activated for this account ... Ahhhh bought Gold Version thought would have fun ... best surprise


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  4. #4
    New Update. Says I'm in trial mode? Did i get scammed ubisoft? I launched from steam, so the game would get re-added but it added a trial version?

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  5. #5
    MADNJPN's Avatar Junior Member
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    Sep 2015
    Location
    Georgia, Tbilisi
    Posts
    8
    This is getting ridiculous ... Ubisoft do something ...
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  6. #6

    i lost my game too

    my the crew game is missing from my library-.-' pls Ubisoft dont do this-.-' How can i recover my game??
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  7. #7
    Same here.
    The Crew and at least another game is gone from my list. The other game I bought on Steam an if I try to start it, Ubi-Launcher wants my activation key. Then it says the key is already connected to my account (what a surprise) and nothing starts...
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  8. #8
    You guy's should help by sending a tweet

    https://twitter.com/UbisoftSupport
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  9. #9
    this happened to me too :P i just cant understand why it opens the trial version , must we buy the game again or what ? :/ This is so annoying...
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  10. #10
    Mr_Shade's Avatar Senior Community Manager
    Join Date
    Nov 2009
    Location
    EMEA CRC
    Posts
    21,335
    Hi,

    The team are investigating the issue, so please bear with us.
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