i have exactly the same problem , not getting mail with voucher code.Originally Posted by Ubi-Kay Go to original post
I also tried a second time , so wasted 100uplay points also!!
please fix it!
Hi there, i have solve the problem. Thank you Ubisoft staff!Originally Posted by Carrara81 Go to original post
How did you solve the problem? as i have the same problem you had.Originally Posted by CallSignGerbil Go to original post
Hi Ubi-Kay the first three I used to buy the following products Rainbow six siege, the bust statue of Ezio and also the statues of Jake and Evie and the last two were for the Division that I order just refund me the last two as I used the other three for the three products listed above cheersOriginally Posted by Ubi-Kay Go to original post![]()
I'm also waiting for my voucher, I also contacted support but haven't heard from them either...Originally Posted by Carrara81 Go to original post
my 100 uplay points ARE spent and it can be confirmed in my transaction history, I'm wondering why it's taking so long to receive
P.S. If I wanted a refund for my uplay points, what would I have to do?
same hereOriginally Posted by CallSignGerbil Go to original post
I've just received a reply from support and requested a refund.Originally Posted by Jamezzz... Go to original post
So in case any of you are wondering, it seems possible.
I'm just glad to know that things are moving forward!