🛈 Announcement
Greetings! Far Cry forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game.
  1. #1

    Installation Stopped

    Started playing Far Cry a few days ago and was getting real bad stutters and freezing issues. In order to try and fix the issue I tried to uninstall and reinstall the game, but every time the install gets to a certain spot, I got a message saying "Installation Stopped". I've tried to reset the Xbox, download while offline, I've cleared my queue, I have 122.7 GB free, and still the install stops. Is there a way to fix this because I still have a lot to do in the game and I'd hate to have to get rid of the game.
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  2. #2
    xMiiSTY's Avatar Community Manager
    Join Date
    Jun 2013
    Location
    United States
    Posts
    2,499
    Solution 1: Check your connection to Xbox Live

    1. Press the Menu button on the Xbox One controller.
    2. Select Settings.
    3. Select Network.
    4. Do one of the following:
    ---Select Test network connection to see if you’re connected to Xbox Live.
    ---Select Detailed network statistics to see the strength of your local connection.


    Solution 2: Check for a system update

    If you're having problems when trying to download an Xbox One game or app, you may need to update your console. For example, if you see a “Download stopped” error, you may need to install an update before the download can complete.

    To see if there’s an update available:

    1. Press the Menu button on your controller.
    2. Select Settings, and then select System.


    If this does not help, please contact our Ubisoft Support for further assistance. Thank you. http://support.ubi.com
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  3. #3

    Brand new game won’t install

    Just bought Far cry 5 today, hurried home to install but I keep getting stuck at 1.89 GB then it says install stopped. No it’s not my internet and no it’s not my Xbox. This is the first disk I bought and it turned out to be a bad idea. Such a joke
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  4. #4

    Farcry 5 Not installing xbox one

    When I put the disc in it won't load to download I have taken it out and put it back in 5-4 times.
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  5. #5
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Hey guys, this is the Far Cry 4 forums. Make sure you're posting in the right forums. Here is a link to the Far Cry 5 Xbox forums. In the meantime, please try these steps and see if they help. If they don't, create a ticket.
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