1. #1

    "download paused at 100%" cannot play at all.

    After updating trials frontier app to version 3.3.0 on iOS 8.4, when opening, it tries to download content, but gets stuck at 100% (sometimes it even says 101%), and just idles at "download paused, please check your internet connection".

    I have no problem with the internet what so ever.

    Ive tried reinstalling the app completely without luck.

    I know this has been an issue in the past with game updates, and for me, it only got fixed when you released a new version of the actual app.

    Any ETA on a fix for this? or are you not even aware of problems related to your ingame-update functionality?

    Best regards.
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  2. #2

    Supp

    I have the same problem, for me this patch Isn't work pls ubisoft or uplay fix the patch i dont know what to do!!
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  3. #3
    Mr_Shade's Avatar Senior Community Manager
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    Hi There,

    Please open a ticket with our support teams here: www.support.ubi.com


    They will run through some troubleshooting steps with you both.
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  4. #4

    same problem

    Originally Posted by ronbladd Go to original post
    I have the same problem, for me this patch Isn't work pls ubisoft or uplay fix the patch i dont know what to do!!
    I have the same problem, i dont know what to do
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  5. #5
    ive got the same problem help please
    Ps Tried to get a ticket from support but won't let me log in????????
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  6. #6

    Same problem...

    I have the same problem....

    I've written to support tickets about it, one is set as closed, even though I haven't gotten a reply yet, and the other is still open.

    In the confimation mail I recieved after writing the support tickets is says that I should expect an answer within 48 hours, not 7 days have passes and I still haven't heard anything....

    Ubisoft, fix it, or I'm done spending my money on you!
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