1. #21
    Iker_Ubisoft's Avatar Community Manager
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    Dec 2013
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    138
    Hello everyone,

    The team is investigating the server issues right now. Sorry for the inconveniences.

    @casperheijden, I know you are angry but of course this game has a future and we will release more updates to keep the community alive. The issues aren't good at all for anybody involved and I know the team is doing its best to solve them as soon as possible. Please keep in mind that the Frontier team is not as big as other development teams and sometimes they cannot give quick fixes for complex problems. I'm in direct contact with them and I know they are working hard on the game.

    Regards
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  2. #22
    Originally Posted by Iker_Ubisoft Go to original post
    Hello everyone,

    Please keep in mind that the Frontier team is not as big as other development teams and sometimes they cannot give quick fixes for complex problems.

    Regards
    Here's an idea - grow the team! Frontier clearly generates a decent amount of revenue (though your marketing efforts seem pretty weak, and I'm sure you could do a lot better). Why carry on with a team that is too small to support the product?

    You guys have downtime nearly every time you do an update. That's no way to compete in the mobile gaming market. Disclaimer: I'm a professional back end developer for a major mobile gaming company (and we don't have downtime when we release updates on our games that have significantly more traffic than Frontier).

    At the very least, put a maintenance message up in the game, to notify people when you're having an issue, instead of just letting us time out trying to connect to a broken feature.
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  3. #23
    Originally Posted by Iker_Ubisoft Go to original post
    Hello everyone,

    The team is investigating the server issues right now. Sorry for the inconveniences.

    @casperheijden, I know you are angry but of course this game has a future and we will release more updates to keep the community alive. The issues aren't good at all for anybody involved and I know the team is doing its best to solve them as soon as possible. Please keep in mind that the Frontier team is not as big as other development teams and sometimes they cannot give quick fixes for complex problems. I'm in direct contact with them and I know they are working hard on the game.

    Regards
    Thank you for the updates!

    Any idea when the server will back up and running?
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  4. #24
    NL-CasperH's Avatar Member
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    May 2014
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    143
    Ok thanks Iker, will have a little bit longer patience👍
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  5. #25
    Ind-Rellik's Avatar Member
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    Jan 2015
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    India
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    Gift Box Down, Bunker Down Agent Ghost Down/Loading ANBA Mission Down. Its been 8 Hours still down, My whole day just got wasted, Damn! Other also facing similar problem?
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  6. #26
    FR-Laurent.g's Avatar Junior Member
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    Mar 2015
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    Originally Posted by imrellik Go to original post
    Gift Box Down, Bunker Down Agent Ghost Down/Loading ANBA Mission Down. Its been 8 Hours still down, My whole day just got wasted, Damn! Other also facing similar problem?
    +1, i've got the same problem.
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  7. #27
    Is this just an iOS problem atm? Gf plays on android and seems to be working ok, still no bunker/agent races etc for me on iOS.
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  8. #28
    Originally Posted by duffybb Go to original post
    Is this just an iOS problem atm? Gf plays on android and seems to be working ok, still no bunker/agent races etc for me on iOS.
    i think its ios problem too cause i dont see any android players report that
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  9. #29
    Fevves's Avatar Senior Member
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    Dec 2014
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    It is just slow as an elephant arse here on Android... and yes, it is b0rked afaik...
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  10. #30

    All features broken

    Originally Posted by imrellik Go to original post
    Gift Box Down, Bunker Down Agent Ghost Down/Loading ANBA Mission Down. Its been 8 Hours still down, My whole day just got wasted, Damn! Other also facing similar problem?
    Same here *all down !*. PLEASE fix it! 🏁😎👍

    THX Evel-x

    Same problems also reported by -killersnake80-
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