1. #1

    Donkey Leaderboard Issue.

    I have submitted a ticket for this problem I'm having, 9 days have now passed and I have had no contact from ubisoft/ redlynx so was I wondering if it was just me with my issue.
    Here's my problem I'm currently 5th on the Donkey Leaderboard with a score of 105,933,720.

    This score has remained this way for about a month now despite me improving about 20 tracks jumping mostly to the top ten with the new time.
    I get the two spinning leaderbord reels all that happens if the first one moves me to the new ranking position the last one (score reel) just does like a flash/ wiggle and my score does not change.

    So my question again am i alone in this issue?
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  2. #2
    xitooner's Avatar Senior Member
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    I have had a couple of track ranking / global scoring glitches after i improve a track rank... But overall its still working for me; nothing as bad as yours!

    I take regular pics of the IOS donkey global LB top 10 because i am actively improving there.... And from what i can tell there is almost no other top 10 activity going on out there besides me and a slight bump from Roger-Lee for weeks now. I wonder how many others are like you?

    This is just another big reason why global score recalculation is a HUGE requirement this game needs!
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  3. #3
    It always seems to happen to me!

    Its pretty annoying that the support email says expect a reply in about 48 hours and its now been about 216 hours.
    doing the tracks on the Donkey and climbing the leaderboard gave new life to Frontier but if there's no reward for my efforts then I have no reason to play and that's a shame.

    I remember being almost obsessed with Frontier when it first came out. Improving times, upgrading bikes, grinding for parts unlocking new tracks.
    I feel like we got too good too soon and somewhere we were forgotten about by redlynx. The fact that the leaderboards have been broken for so long kind of confirms that, you would assume that would be top of the list of things to fix not removing the snow from the village.
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  4. #4
    Well I didn't get any response from anybody but I did run a donkey track just now and improved my time low and behold my score decided to change! However it was only the score from that tracks improvment, I was hoping it was a score blockage and would release the other track points once fixed that's not the case.

    So now it seems my score is totally screwed up! It's good to know my score will change but all the effort before this is unrewarded and pointless.
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  5. #5
    Iker_Ubisoft's Avatar Community Manager
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    Hello LinkinJon,

    Could you please send me a private message with your ticket number? I will make sure the Support Team double checks it just in case.

    Regards,

    Iker
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  6. #6
    Fevves's Avatar Senior Member
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    I think this is beyond anything. If you simply HAVE installed nad played the game on your smartphone, you can REPLICATE the issues (most of them) and put it up with DEVS directly re this.

    If not, then there's no need to stall it any further by asking for the support ticket numbers, complaining etc. The support chain is broken and no good... there's not much an user can do to prove there's an issue, aside reporting it. Humping onto an user and asking to repeat himself is out of bounce IMO, seen the support team answers are not helpful in 99% of cases being reported!

    Thanks!
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  7. #7
    xitooner's Avatar Senior Member
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    Originally Posted by Iker_Ubisoft Go to original post
    Hello LinkinJon,
    Could you please send me a private message with your ticket number? I will make sure the Support Team double checks it just in case.
    Regards, Iker
    In case LinkinJon doesnt see this soon.... he had already reported the case number in the Pending Support Tickets topic in the stickies... here it is:
    http://forums.ubi.com/showthread.php...1#post10902219
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  8. #8
    It's broken again! I took a donkey track from 40 something to 3rd it gave me the 3rd position but didn't give me any score AGAIN!
    Cheers Xitooner I did message him anyway but had nothing back, I was thinking the same as you but thought I'll just give him what he asked for to help things along.
    This game is ruined now what a shame.
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  9. #9
    justinman114's Avatar Senior Member
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    I still have only done one track with the Donkey, and one of the reasons is this. Come on devs, fix them leaderboards! Donkey AND Regular! IT IS NECESSARY!
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  10. #10
    CagBall's Avatar Senior Member
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    Originally Posted by justinman114 Go to original post
    I still have only done one track with the Donkey, and one of the reasons is this. Come on devs, fix them leaderboards! Donkey AND Regular! IT IS NECESSARY!
    +1,000,000
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