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  1. #1

    Black screen randomly

    When I play the game it randomly crashes to black screen saying that game is not responding. Sometimes after an hour sometimes after few minutes.
    I already verified game files,I have all patches installed and here is my rig:

    GPU: GeForce GTX 760
    CPU: Intel Core i7-4790Kcpu @ 4.00GHz
    Memory: 8.00 GB RAM

    Please help.
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  2. #2
    UbiDuchess's Avatar Ubisoft Support Staff NCSA
    Join Date
    Jun 2011
    Posts
    262
    Hey there, these troubleshooting steps might help:

    1. Disable your background applications and try activating selective startup
    2. Clear your PC's temporary files
    3. Make sure the drivers for your video card, sound card, motherboard and processor are up-to-date
    4. Deactivate SLI or unplug any additional screens you may be using
    5. If you are overclocking, try running at the stock clock settings
    6. Try temporarily disabling your antivirus or firewall software

    If this doesn't help or if you need assistance with any of the steps, please contact us through the support site. Thanks!
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