Am I part of the exclusive beta? | Forums

[Baine1]

Same thing for me. Also got an MSN email account.

Is it a problem with hotmail/msn mail accounts?

Im registered but havent recieved a mail yet.

[Templar_Rapier]

I'm in the "says I'm registered, but no email" boat as well. Checked my inbox, my spam box, and my trash box that hasn't been cleared in a donkey's age; absent from all.

Same here

[Mr_Shade]

Hi guys,

I can see a few people worried - some with new accounts, so I'll go over some basic things to check:


Check your Uplay account has the correct email address details - check the spelling etc - you can do this via the Uplay.com site - or - the For Honor site by clicking your profile in the top right after signing in.

Check you are allowing Uplay to contact you - if you have selected NOT to receive emails about offers - this maybe why you don't have it

https://account-uplay.ubi.com/en-GB/contact-prefs

'Please update me with exclusive content and offers about Ubisoft titles' should be YES

As long as you are registered, allowed updates - AND - you are 100% sure that your email address on your UPLAY account is correct, then you should be OK.


There is currently no running Beta, so there is no need to worry too much just yet, since invites have not gone out - only a welcome to the site message.

[Baine1]

Okay, so I had that update me with exclusive content box unchecked, that might have been it.

But changing that to yes doesnt make it send me an email. So still no Email, am I still fine if it says you are already registered? (Email adress is correct, recieved things from uplay already).

[Mr_Shade]

Okay, so I had that update me with exclusive content box unchecked, that might have been it.

But changing that to yes doesnt make it send me an email. So still no Email, am I still fine if it says you are already registered? (Email adress is correct, recieved things from uplay already).

It will only take affect for future emails - it won't resend ones you have missed.


As long as you are registered - you WILL get future emails - as long as your email details are correct.

[El Zo1212o]

It will only take affect for future emails - it won't resend ones you have missed.


As long as you are registered - you WILL get future emails - as long as your email details are correct.

Okay. Seems like that was likely the problem. I'm good to go. I'll be spending every moment from now until I get that invitation sharpening my blades.

[J NOSK36]

I tried to change my email but Uplay wont let me

[amishrocker396]

Hi guys,

If you registered - please check your spam folders for the email - if you go back to the site - try to register again - and it says you are already registered - you should have the email.

Remember if you use a email provider like Gmail - you also have a spam folder on the webmail - so check there!

I previously had my spam filter set to delete messages marked as spam. Is there any way to have the email re-sent? Also, I did not see a support page anywhere to submit a ticket or anything. Is the forum currently the best place to submit issues like this?

[Mr_Shade]

I tried to change my email but Uplay wont let me

You can contact the team here: www.support.ubi.com

They will be able to alter any details on your account for you

I previously had my spam filter set to delete messages marked as spam. Is there any way to have the email re-sent? Also, I did not see a support page anywhere to submit a ticket or anything. Is the forum currently the best place to submit issues like this?

Hi,

Unfortunately we are unable to resend the email at present: however the only real content, the welcome message from San & Emile, is available here:

http://forhonor.ubisoft.com/game/en-...me--1-1-8-0615

Please ensure you add the email address news@news.ubisoft.com to your safe sender list


Support wouldn't be able to help in this situation.


Please make sure you do this, since some content maybe exclusive to the Backstage Program and we won't be able to share here!

[Arkmuth]

Sorry Mr_Shade, but that contacts preference thing, do we have to check both as 'yes' or only the first one?

(yes, another one who never got the email and in no way wants to miss the beta one)

(note: I hope that won't mean lots of spam coming my way, if we had it off it was for a reason... )