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  1. #1

    My turn for black screen fun

    Hi everyone. I know this could be a bit late now as i think all the patches are out and most fixes have been done? Not entirely sure.

    However ill just jump in here anyway. Ive recently purchased Far Cry 4 for PC and i am too getting this black screen thing on start up. Here are my PC specs, apologies for the long list.

    Processor Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz
    Manufacturer Intel
    Speed 3.0 GHz
    Number of Cores 4
    CPU ID BFEBFBFF000306A9
    Family 06
    Model 3A
    Stepping 9
    Revision 12
    Video Card ATI Radeon HD 3800 Series
    Manufacturer ATI
    Chipset ATI Radeon HD 3800 Series
    Dedicated Memory 512 MB
    Total Memory 3.2 GB
    Pixel Shader Version 4.1
    Vertex Shader Version 4.1
    Hardware T & L Yes
    Vendor ID 1002
    Device ID 9501
    Plug and Play ID VEN_1002&DEV_9501&SUBSYS_21981458&REV_00
    Driver Version 8.970.100.3000
    Memory 8.2 GB
    Operating System Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
    Service Pack 1
    Size 64 Bit
    Edition Home Premium
    Version 6.1.7601
    Locale 0809
    BIOS BIOS Date: 10/29/12 16:09:10 Ver: 90.12
    Version American Megatrends Inc. 9012
    Manufacturer American Megatrends Inc.
    Date 10/29/12
    Display Maximum Resolution 1680 x 1050
    Sound Device 1 AMD High Definition Audio Device
    Driver Version 7.12.0.7708
    Sound Device 2 VIA High Definition Audio
    Driver Version 6.0.1.10100
    DVD ATAPI iHAS122 C ATA Device
    CD ATAPI iHAS122 C ATA Device
    Drive 1
    Size 924.4 GB
    Free 446.8 GB
    Drive 2
    Size 149.0 GB
    Free 135.4 GB
    Drive 3
    Size 100.0 MB
    Free 61.7 MB
    Browsers
    Internet Explorer 11.0.9600.17801
    Chrome 43.0.2357.81
    Firefox 38.0.5
    Safari
    Software
    Java
    Flash 17.0.0.169
    DirectX 11.0
    .NET 3.5.30729.5420
    QuickTime 7.76.80.95
    Adobe PDF Reader 11.0.11.18

    The only issue i can see in my graphics card isn't man enough? Could this be causing the issue. I have tried my best with the USB devices disconnection and other helpful tips but with no joy

    Any help would be much appreciated

    Thanks
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  2. #2
    DapperHayden007's Avatar Far Cry 3 Elite Member
    Join Date
    Jan 2011
    Location
    Blackpool, England
    Posts
    2,488
    One of the main things you need to check is the resolution of the game on startup, try messing with your resolution in the control panel, all I can suggest to start with
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  3. #3
    UbiBooma's Avatar Community Representative
    Join Date
    Jun 2015
    Location
    NCSA
    Posts
    1,715
    I'm personally more of a console than PC person so I can't offer you direct suggestions on what to do, but we do have a pretty good customer support team who might be able to help you with the technical details. See the links in my signature.
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