1. #1

    Cup bug

    First time on the forums for me so I´ll start off with a big HELLO! :P

    Now to my issue: apparently there is a bug with the daily and weekly cup-prize for me (playing on PS4)

    Been getting gold on pretty much every challenge and starting too get some platina on some (yay for me) but when I log in the day after the challenge is over it says I´ve got a bronze on the last challenge =/ anyone else experiencing this?

    Thx for the feedback in advance
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  2. #2
    Can you show a screenshot from the leaderboard with your ranking on it (you can find the last week's leaderboard when standing under the painting from last week)?
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  3. #3
    Hi again

    Been trying do take a picture but it doesnt seem too be working for me =/

    Still has´nt worked out for me with the glitch/bug. Anyone have any ideas on what I can do?
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  4. #4
    https://support.us.playstation.com/a...s4-screenshots

    The screenshot is only to check your ranking. Sometimes you fall back in cups the more people play. Especially if you played a challenge early.

    If screenshots don't work then please look what your ranking has been.
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  5. #5
    Well, I do understand that my ranking can fall depending on how many ppl play but it`s hard too imagine that I will fall from platina to bronze (yes, it has happened).

    Anyways, how can I share a pic here from my ps4? Can`t really see any button to do that with.

    Btw, thx for the replies :-)
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  6. #6
    Just to help you, from all contesters 1% will get Diamond Cup Daily and Weekly. For an example 1453 challengers, first 14 get Diamond Cup. And i think Gold is 20% or 25% that i dont know exactly but hopefully i helped someone.
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  7. #7
    Originally Posted by MrxShadowz Go to original post
    Just to help you, from all contesters 1% will get Diamond Cup Daily and Weekly. For an example 1453 challengers, first 14 get Diamond Cup. And i think Gold is 20% or 25% that i dont know exactly but hopefully i helped someone.
    Yeah that's how it works and I don't like it, at least increase the % the less players are, sure the rule seem to have sense when the game launched and developers were waiting for tens of thousands players but now (at least in last gen consoles) the things can get pretty wild fighting for one of the seven diamonds available.

    It is sometimes fun and very competitive but most of time it's just frustrating, I think.


    The feel when you tie when somebody on the border and the system gives you a diamond but the challenge ends and give you gold no matter if set the score first (at least to me) any idea on how that is resolved.
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  8. #8
    Clacee's Avatar Junior Member
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    May 2015
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    23
    Hi Phieme,

    I actually have the same issue on the PS4. I do get the confirmation message every day that I receive gold cups. Also the lums are awareded as such. But when you look on the leader borads, it shows all silver and hardly gold (despite everything being awarded ok). So there is definetely a bug.

    @Mods/Technical support, do you still care about screenhots?
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  9. #9
    Ubi-Mya's Avatar Community Staff
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    May 2015
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    Montpellier
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    163
    Hello Clacee,

    Could you tell me your PSN so I can check your ranking?
    And, of course, I do still care about screenshots
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  10. #10
    Clacee's Avatar Junior Member
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    May 2015
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    23
    Hi Ubi-Mya,

    my PSN name is also Clacee.

    Will try to get/upload some later on today (will be my first attempt) just to show.
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