I posted an issue back in march, i think it was, about random freeze encounters when playing the game and also the fact that the game also no longer plays any ambient music which is a massive downer as it it really adds to the tone of the game. I'm posting it again because my original post went unanswered as well as the ticket i opened about it (02186962).
Could i please get some kind of response, that you guys are fixing these problems? Or at least looking into it?
Hi Amarat83.
After speaking to our Technical Support Team, apparently you were given some steps to follow in order to try and resolve the issue (which included re-installing the game) but no response was ever received. As such, the ticket was closed.
Please update the ticket in question if you're still experiencing the issue after following the steps provided.
Thanks.
My apologies for missing the email. I have uninstalled and reinstalled the game with the latest updates and i believe the random freeze occurrences have been resolved, but the ambient music is still missing. Should i re-open my ticket? I have read a post that this is a problem on multiple platforms as well.