1. #1
    NOTE: Anything that's underlined, and sometimes in bold-face type and/or a different color, is a link to another Internet site. Double-left-click on a link to go to its site.

    Also, there's lots of (very necessary) detail here, but don't get overwhelmed. If you can follow step-by-step instructions, you'll be OK. It's a good idea to read through everything at least once, and print it out. Then you can check off each step as you complete it.
    _________________________________________

    This topic details how to correctly install the proper AMD/ATI Radeon and NVIDIA video drivers for Uru with Windows XP Professional or Home Edition.

    TABLE OF CONTENTS
    ---------------------
    What's a Driver?

    Uru Versions

    Supported Video Chipsets

    Changing Game and System Settings

    Installing AMD/ATI Radeon Drivers
    -- 1. As a first pass
    -- 2. How to get drivers from AMD/ATI
    -- 3. Driver installation procedure
    -- 4. The Omega driver
    -- 5. Stereoscopic glasses

    Installing NVIDIA Drivers
    -- 1. For a desktop PC with a separate video card
    -- 2. For a notebook/laptop PC or a desktop PC with the video chipset integrated on the motherboard
    -- 3. nForce motherboard packages
    -- 4. How to get drivers from NVIDIA
    -- 5. Driver installation procedure
    -- 6. The Omega driver
    -- 7. Stereoscopic glasses
    _________________________________________

    What's a Driver?
    -----------------

    A device driver (or simply 'driver') is the software interface between a device, such as a video card, sound card, printer, etc., and programs that use the device. A driver is composed of a set of files, which usually have the file types DRV, VXD, SYS, or WMD.

    Many devices respond to specialized commands found only in their driver files. Most programs access devices using generic commands, which the driver translates into the device's specialized commands.

    Many generic drivers are included with Windows. For proper operation, however, most devices require installation of a driver specifically for that device. If required, such a driver is usually included with a device by the manufacturer, or available as a free download from the manufacturer's website.

    There is typically a series of sequential driver versions for most devices.
    -- The initial driver version is seldom without imperfections, and revisions are issued as these imperfections are discovered and corrected.
    -- Each driver version in a series usually (but not always!) contains the revisions of all previous versions, as well as the new content.
    -- Especially with video drivers, one continually-updated driver "package" for a particular chipset product line is the norm. This package is updated and a new version issued on a regular basis, often monthly, or when a new chipset is added to the product line.
    -- Occasionally, a new driver contains a bug, and the driver is quickly re-issued as another new version when the bug is discovered.

    Trial-and-error installing of several driver versions may be necessary to solve a video problem, especially if you have an older video chipset. This is because some older chipsets do not play nicely with the latest driver, and an older driver is therefore required. However, it's not possible to determine beforehand whether a particular chipset installed in a particular PC doesn't like a particular driver. So, installing several driver versions may be necessary to determine which version solves the problem.

    For general information on where to find drivers, the Ubisoft Solution Center provides the FAQ How to update drivers?. This FAQ contains links to most of the manufacturers of video cards and video chipsets, sound cards, CD-ROM drives, and computers.


    Uru Versions
    -------------

    The following versions of Uru have been released for Windows 98SE/Me/2000/XP:
    -- Uru: Ages Beyond Myst or Uru: ABM (CD)
    -- To D'ni, first Expansion Pack (download only)
    -- Myst Uru: The Path of the Shell or PotS, second Expansion Pack, also contains To D'ni (download or CD - CD recommended)
    -- Myst Uru: Complete Chronicles or CC (two CD's containing original Uru: Ages Beyond Myst and To D'ni + PotS)


    Supported Video Chipsets
    ---------------------------

    Uru does NOT support all video cards and chipsets.

    For information on which video cards and chipsets are supported by Uru, see:
    -- Uru: Video Cards, Laptops, and Intel Extreme
    -- Uru: System Requirements and Posting Guidelines

    If you don't know which video chipset you have, run Dxdiag and look under Device on the Display tab. See Uru: System Requirements and Posting Guidelines under 'To post a DxDiag report' for a how-to on running DxDiag.


    Changing Game and System Settings
    --------------------------------------

    Solving video problems with Uru usually requires changing or updating your video driver. Sometimes, however, changing Uru and/or system settings is all you need to do. So, before attacking video drivers, take a look at Uru: Changing Game and System Settings With Win XP, and try the things that apply. If nothing there helps, see below.


    Installing AMD/ATI Radeon Drivers
    ------------------------------------

    "Download accelerator" or "download helper" utilities should NOT be used when downloading any drivers or DirectX.

    1. As a first pass:
    -- For a desktop PC with a separate video card, run Windows Update (Internet Explorer, Tools > Windows Update).
    -- For a notebook PC or a desktop PC with the video chipset integrated on the motherboard, download the latest driver from the PC manufacturer's website. Install the driver using the instructions from the website or the procedure below.

    2. If the driver installed by Windows Update or the PC manufacturer's driver doesn't help, try manually installing the appropriate AMD/ATI Catalyst driver.

    From ATI Catalyst Suite Driver Installation Instructions under Windows XP or Windows 2000:

    "The CATALYST Control Center requires Microsoft .NET Framework prior to installation. The CATALYST Control Center is an application that allows you to control the configuration of your ATI product. You can verify that you have the .NET Framework by checking in the Add/Remove Programs list in the Control Panel. If the .NET Framework is not listed, please download, and install before proceeding. For more information, please visit Microsoft .NET Framework."

    -- Microsoft .NET Framework Version 2.0 Redistributable Package (x86)

    <span class="ev_code_YELLOW">Desktop PC's with separate video cards</span>
    Install the latest Catalyst driver from AMD/ATI. All Catalyst drivers are available from AMD/ATI starting here.
    -- a. In the left-hand pane, click on your operating system to select it.
    -- b. Click on Radeon in the middle pane.
    -- c. In the right-hand pane, click on your chipset series number.
    -- d. Double-click on Go.

    Note: The latest Catalyst version that officially supports the Radeon 70XX/72XX/75XX/85XX/90XX/92XX series video chipsets is Catalyst 6.11.

    <span class="ev_code_YELLOW">Desktop PC's with video chipsets integrated on the motherboard</span>
    Install the proper Catalyst Motherboard/IGP Driver, available starting here.
    -- a. In the left-hand pane, click on your operating system to select it.
    -- b. Click on Integrated/Motherboard in the middle pane.
    -- c. In the right-hand pane, click on your Radeon Xpress chipset number.
    -- d. Double-click on Go.

    <span class="ev_code_YELLOW">Laptop/notebook PC's</span>
    Install the proper Catalyst Mobility Display Driver, available starting here.
    -- a. In the left-hand pane, click on your operating system to select it.
    -- b. Click on Mobility Radeon in the middle pane.
    -- c. In the right-hand pane, click on your Mobility Radeon chipset number.
    -- d. Double-click on Go.
    -- e. Click on Installation Verification Software.
    -- f. Download atimcatw.exe.
    -- g. Click on Start > Run.
    -- h. Browse to atimcatw.exe, and double-click on the file to put it in the Open: box.
    -- i. Click on OK, then click on Install to install ATIMCatW.
    -- j. Follow the Wizard's instructions to verify that the Catalyst Mobility driver is compatible with your system, download the driver file, etc.

    3. Here's the driver installation procedure. Whenever you reboot during this procedure, ALWAYS log into Windows with full Administrator privileges and close all open programs.
    -- a. Install Microsoft .NET Framework version 2.0 if necessary. (See above.)
    -- b. Install or re-install the latest end-user runtime release of DirectX 9.0c, available starting here, and reboot.
    -- c. Uninstall the existing AMD/ATI driver using either AMD/ATI's CATALYST Uninstaller or Control Panel's Add or Remove Programs.
    ----- 1. Click on Start > Control Panel, then double-click Add or Remove Programs.
    ----- 2. In the Currently installed programs box, click on the AMD/ATI driver you want to remove.
    ----- 3. Click on Change (or Change/Remove).
    ----- 4. If prompted to confirm the removal of the program, click Yes.
    ----- 5. Close Control Panel back to the Desktop, reboot, and log into Windows with full Administrator privileges.
    -- d. During bootup, Windows should want to install a video driver.
    ----- 1. Cancel out of this installation attempt. Windows will install its default driver.
    -- e. Close all unnecessary applications and processes running in the background, including anti-virus, anti-spyware, anti-adware, and any other system protection software. Use Windows Task Manager to close everything except for Explorer.exe, Ctfmon.exe, and whatever your hardware needs:
    ----- 1. Close your Internet connection.
    ----- 2. Press Ctrl+Alt+Del once, to bring up Task Manager.
    ----- 3. Click on the Applications tab.
    ----- 4. Click on the desired application to highlight it.
    ----- 5. Click on End Task.
    ----- 6. Repeat this procedure until all unnecessary applications are closed.
    ----- 7. Click on the Processes tab.
    ----- 8. Click on the desired process to highlight it.
    ----- 9. Click on End Process.
    ---- 10. Repeat this procedure until all unnecessary background processes are closed. If you aren't sure which applications and processes can be safely closed, check out the AnswersThatWork Task List Programs index. The most common tasks are described, and which ones are essential and which can be safely closed are noted.

    DO NOT leave your Internet connection active after doing step e., especially if you have only a software firewall. An active connection with no firewall is an open invitation to hackers, who are not your friends!

    -- f. Click on Start > Run.
    -- g. Browse to the driver file you downloaded, and double-click on it to put it in the Open box.
    -- h. Click on OK to start the file extraction process.
    -- i. Follow the extraction Wizard's instructions. Accept the install defaults.
    -- j. If the driver installation Wizard doesn't start automatically, click on Start > Run.
    -- k. Browse to the default file save location, and double-click on Setup.exe to put it in the Open box.
    -- l. Click on OK to start the install process.
    -- m. Reboot when prompted.

    4. If you have an unsupported Radeon chipset and nothing else will help, you may be able to play Uru using the Omega driver, available here. Use the above procedure to install this driver.

    Driver Cleaner is available here.

    5. Refer to your stereoscopic glasses or stereoscopic display user's manual or manufacturer's website before changing video drivers. You may also need to update the glasses or display manufacturer's driver to match the Catalyst driver.


    Installing NVIDIA Drivers
    --------------------------

    "Download accelerator" or "download helper" utilities should NOT be used when downloading any drivers or DirectX.

    1. For a notebook/laptop PC or a desktop PC with the video chipset integrated on the motherboard, first download the latest driver from the PC manufacturer's website. Install the driver using the instructions from the website or the procedure below. If that doesn't help, proceed to the steps below, starting with step 2.

    2. For a desktop PC with a separate video card, run Windows Update (Internet Explorer, Tools > Windows Update). Note that Windows Update may install the correct NVIDIA ForceWare or GeForce/ION Graphics driver, but not always.

    3. NVIDIA has released WHQL driver packages and/or general compatibility fix packages for their motherboard chipsets, for example nForce 550/570 SLI/570 Ultra motherboard chipsets. These packages are available starting here.
    -- a. Click on Platform / nForce drivers > your motherboard > your operating system > Go!.
    -- b. Install the appropriate package(s), then install the proper driver for your video chipset and Uru.

    4. The latest general-use WHQL driver for video chipsets is GeForce 280.26. This driver package supports GeForce 6, 7, 8, 9, 100, 200, 300, 400, and 500-series desktop chipsets as well as ION desktop chipsets. The 3D Vision Controller driver is also included in the package.

    For Notebook/Laptop chipsets, be certain to click on the "SUPPORTED PRODUCTS" tab on the download page, and verify that your chipset IS supported and/or that your Notebook/Laptop IS NOT supported.

    To find the ForceWare or GeForce/ION driver recommended for your video chipset, start here. This is the new NVIDIA driver download page.
    -- a. <span class="ev_code_YELLOW">Option 1: Manually find drivers.</span>
    ----- 1. Select your Product Type:. Use the down arrow, and click on one of the choices (GeForce, GeForce Go, Quadro, nForce, Legacy) to put it in the box. Legacy is GeForce 2/3/4, etc.
    ----- 2. Select your Product Series. Click on one of the choices to put it in the box.
    ----- 3. Select your Operating System.
    ----- 4. Select your Language.
    ----- 5. Click on Search to go to the driver download page.
    ----- 6. Click on the "I have read and agree to the terms and conditions of the NVIDIA Software License Agreement." box to check it.
    ----- 7. Click on Download Now. You may get a beep and a "To help protect your security,...." banner across the top of the page. If so, click on the banner, then click on Download File... in the resulting drop-down menu.
    -- b. <span class="ev_code_YELLOW">Option 2: Automatically find drivers.</span>
    ----- 1. Click on Graphics Drivers.
    ----- 2. Wait while your system is searched for graphics chipset and currently-installed driver.
    ----- 3. When the driver download page appears, check to make certain that you see the correct product/chipset and currently-installed driver version.
    ----- 4. If both are correct, click on the "I have read and agree to the terms and conditions of the NVIDIA Software License Agreement." box to check it. (If both are NOT correct, do not use Option 2.)
    ----- 5. Click on Download Now. You may get a beep and a "To help protect your security,...." banner across the top of the page. If so, click on the banner, then click on Download File... in the resulting drop-down menu.

    If the ForceWare or GeForce/ION version recommended by NVIDIA doesn't help with Uru problems, install an earlier version.
    -- a. For GeForce 2 and GeForce 3 chipsets, install ForceWare 45.23, available here.
    -- b. For GeForce 4 chipsets, try ForceWare 52.16 if Windows Update didn't install it, then version 45.23 if 52.16 doesn't help. Both drivers are available here.
    ----- 1. If you have a GeForce 4 MX440 chipset and have problems with textures in Uru appearing incorrectly, disappearing, or not appearing at all, install ForceWare 52.16.
    -- c. For GeForce FX 5XXX chipsets, install ForceWare 175.19 and then version 77.77, version 71.84, or version 56.72, if 175.19 doesn't help. These drivers are available here.
    -- d. For GeForce 6XXX/78XX/79XX chipsets, install ForceWare 258.96 and then version 77.77, version 71.84, or version 56.72, if 258.96 doesn't help. These drivers are available here.

    5. NVIDIA strongly recommends uninstalling the existing video driver before installing a new driver. This is because NVIDIA drivers are *very* unhappy about being installed over drivers other than the Windows default. If you didn't uninstall your existing video driver before installing new, that could be part of the problem.

    Here's the driver installation procedure. Whenever you reboot during this procedure, ALWAYS log into Windows with full Administrator privileges and close all open programs.
    -- a. Install or re-install the latest end-user runtime release of DirectX 9.0c, available starting here, and reboot.
    -- b. Uninstall the existing NVIDIA driver using Control Panel's Add or Remove Programs.
    ----- 1. Click on Start > Control Panel, then double-click Add or Remove Programs.
    ----- 2. In the Currently installed programs box, click on the NVIDIA driver you want to remove.
    ----- 3. Click on Change (or Change/Remove).
    ----- 4. If prompted to confirm the removal of the program, click Yes.
    ----- 5. Close Control Panel back to the Desktop, reboot, and log into Windows with full Administrator privileges.
    -- c. During bootup, Windows should want to install a video driver.
    ----- 1. Cancel out of this installation attempt. Windows will install its default driver.
    -- d. Close all unnecessary applications and processes running in the background, including anti-virus, anti-spyware, anti-adware, and any other system protection software. Use Windows Task Manager to close everything except for Explorer.exe, Ctfmon.exe, and whatever your hardware needs:
    ----- 1. Close your Internet connection.
    ----- 2. Press Ctrl+Alt+Del once, to bring up Task Manager.
    ----- 3. Click on the Applications tab.
    ----- 4. Click on the desired application to highlight it.
    ----- 5. Click on End Task.
    ----- 6. Repeat this procedure until all unnecessary applications are closed.
    ----- 7. Click on the Processes tab.
    ----- 8. Click on the desired process to highlight it.
    ----- 9. Click on End Process.
    ---- 10. Repeat this procedure until all unnecessary background processes are closed. If you aren't sure which applications and processes can be safely closed, check out the AnswersThatWork Task List Programs index. The most common tasks are described, and which ones are essential and which can be safely closed are noted.

    DO NOT leave your Internet connection active after doing step d., especially if you have only a software firewall. An active connection with no firewall is an open invitation to hackers, who are not your friends!

    -- e. Click on Start > Run.
    -- f. Browse to the NVIDIA driver installer file, and double-click on it to put it in the Open: box.
    -- g. Click on OK to start the installation process.
    -- h. Follow the extraction Wizard's instructions. Accept the install defaults.
    -- i. Reboot when prompted.

    6. If you have an unsupported NVIDIA chipset and nothing else will help, you may be able to play Uru using the Omega driver, available here. Use the above procedure to install this driver.

    Driver Cleaner is available here.

    7. Information on NVIDIA GeForce 3D Stereo drivers for 3D stereo glasses and displays is available starting here.

    Refer to your stereo glasses or display user's manual or manufacturer's website before changing drivers. You may also need to update the manufacturer's driver to match the ForceWare driver.

    Heimdall
    Semper ubi sub ubi
    Share this post

  2. #2
    NOTE: Anything that's underlined, and sometimes in bold-face type and/or a different color, is a link to another Internet site. Double-left-click on a link to go to its site.

    Also, there's lots of (very necessary) detail here, but don't get overwhelmed. If you can follow step-by-step instructions, you'll be OK. It's a good idea to read through everything at least once, and print it out. Then you can check off each step as you complete it.
    _________________________________________

    This topic details how to correctly install the proper AMD/ATI Radeon and NVIDIA video drivers for Uru with Windows XP Professional or Home Edition.

    TABLE OF CONTENTS
    ---------------------
    What's a Driver?

    Uru Versions

    Supported Video Chipsets

    Changing Game and System Settings

    Installing AMD/ATI Radeon Drivers
    -- 1. As a first pass
    -- 2. How to get drivers from AMD/ATI
    -- 3. Driver installation procedure
    -- 4. The Omega driver
    -- 5. Stereoscopic glasses

    Installing NVIDIA Drivers
    -- 1. For a desktop PC with a separate video card
    -- 2. For a notebook/laptop PC or a desktop PC with the video chipset integrated on the motherboard
    -- 3. nForce motherboard packages
    -- 4. How to get drivers from NVIDIA
    -- 5. Driver installation procedure
    -- 6. The Omega driver
    -- 7. Stereoscopic glasses
    _________________________________________

    What's a Driver?
    -----------------

    A device driver (or simply 'driver') is the software interface between a device, such as a video card, sound card, printer, etc., and programs that use the device. A driver is composed of a set of files, which usually have the file types DRV, VXD, SYS, or WMD.

    Many devices respond to specialized commands found only in their driver files. Most programs access devices using generic commands, which the driver translates into the device's specialized commands.

    Many generic drivers are included with Windows. For proper operation, however, most devices require installation of a driver specifically for that device. If required, such a driver is usually included with a device by the manufacturer, or available as a free download from the manufacturer's website.

    There is typically a series of sequential driver versions for most devices.
    -- The initial driver version is seldom without imperfections, and revisions are issued as these imperfections are discovered and corrected.
    -- Each driver version in a series usually (but not always!) contains the revisions of all previous versions, as well as the new content.
    -- Especially with video drivers, one continually-updated driver "package" for a particular chipset product line is the norm. This package is updated and a new version issued on a regular basis, often monthly, or when a new chipset is added to the product line.
    -- Occasionally, a new driver contains a bug, and the driver is quickly re-issued as another new version when the bug is discovered.

    Trial-and-error installing of several driver versions may be necessary to solve a video problem, especially if you have an older video chipset. This is because some older chipsets do not play nicely with the latest driver, and an older driver is therefore required. However, it's not possible to determine beforehand whether a particular chipset installed in a particular PC doesn't like a particular driver. So, installing several driver versions may be necessary to determine which version solves the problem.

    For general information on where to find drivers, the Ubisoft Solution Center provides the FAQ How to update drivers?. This FAQ contains links to most of the manufacturers of video cards and video chipsets, sound cards, CD-ROM drives, and computers.


    Uru Versions
    -------------

    The following versions of Uru have been released for Windows 98SE/Me/2000/XP:
    -- Uru: Ages Beyond Myst or Uru: ABM (CD)
    -- To D'ni, first Expansion Pack (download only)
    -- Myst Uru: The Path of the Shell or PotS, second Expansion Pack, also contains To D'ni (download or CD - CD recommended)
    -- Myst Uru: Complete Chronicles or CC (two CD's containing original Uru: Ages Beyond Myst and To D'ni + PotS)


    Supported Video Chipsets
    ---------------------------

    Uru does NOT support all video cards and chipsets.

    For information on which video cards and chipsets are supported by Uru, see:
    -- Uru: Video Cards, Laptops, and Intel Extreme
    -- Uru: System Requirements and Posting Guidelines

    If you don't know which video chipset you have, run Dxdiag and look under Device on the Display tab. See Uru: System Requirements and Posting Guidelines under 'To post a DxDiag report' for a how-to on running DxDiag.


    Changing Game and System Settings
    --------------------------------------

    Solving video problems with Uru usually requires changing or updating your video driver. Sometimes, however, changing Uru and/or system settings is all you need to do. So, before attacking video drivers, take a look at Uru: Changing Game and System Settings With Win XP, and try the things that apply. If nothing there helps, see below.


    Installing AMD/ATI Radeon Drivers
    ------------------------------------

    "Download accelerator" or "download helper" utilities should NOT be used when downloading any drivers or DirectX.

    1. As a first pass:
    -- For a desktop PC with a separate video card, run Windows Update (Internet Explorer, Tools &gt; Windows Update).
    -- For a notebook PC or a desktop PC with the video chipset integrated on the motherboard, download the latest driver from the PC manufacturer's website. Install the driver using the instructions from the website or the procedure below.

    2. If the driver installed by Windows Update or the PC manufacturer's driver doesn't help, try manually installing the appropriate AMD/ATI Catalyst driver.

    From ATI Catalyst Suite Driver Installation Instructions under Windows XP or Windows 2000:

    "The CATALYST Control Center requires Microsoft .NET Framework prior to installation. The CATALYST Control Center is an application that allows you to control the configuration of your ATI product. You can verify that you have the .NET Framework by checking in the Add/Remove Programs list in the Control Panel. If the .NET Framework is not listed, please download, and install before proceeding. For more information, please visit Microsoft .NET Framework."

    -- Microsoft .NET Framework Version 2.0 Redistributable Package (x86)

    <span class="ev_code_YELLOW">Desktop PC's with separate video cards</span>
    Install the latest Catalyst driver from AMD/ATI. All Catalyst drivers are available from AMD/ATI starting here.
    -- a. In the left-hand pane, click on your operating system to select it.
    -- b. Click on Radeon in the middle pane.
    -- c. In the right-hand pane, click on your chipset series number.
    -- d. Double-click on Go.

    Note: The latest Catalyst version that officially supports the Radeon 70XX/72XX/75XX/85XX/90XX/92XX series video chipsets is Catalyst 6.11.

    <span class="ev_code_YELLOW">Desktop PC's with video chipsets integrated on the motherboard</span>
    Install the proper Catalyst Motherboard/IGP Driver, available starting here.
    -- a. In the left-hand pane, click on your operating system to select it.
    -- b. Click on Integrated/Motherboard in the middle pane.
    -- c. In the right-hand pane, click on your Radeon Xpress chipset number.
    -- d. Double-click on Go.

    <span class="ev_code_YELLOW">Laptop/notebook PC's</span>
    Install the proper Catalyst Mobility Display Driver, available starting here.
    -- a. In the left-hand pane, click on your operating system to select it.
    -- b. Click on Mobility Radeon in the middle pane.
    -- c. In the right-hand pane, click on your Mobility Radeon chipset number.
    -- d. Double-click on Go.
    -- e. Click on Installation Verification Software.
    -- f. Download atimcatw.exe.
    -- g. Click on Start &gt; Run.
    -- h. Browse to atimcatw.exe, and double-click on the file to put it in the Open: box.
    -- i. Click on OK, then click on Install to install ATIMCatW.
    -- j. Follow the Wizard's instructions to verify that the Catalyst Mobility driver is compatible with your system, download the driver file, etc.

    3. Here's the driver installation procedure. Whenever you reboot during this procedure, ALWAYS log into Windows with full Administrator privileges and close all open programs.
    -- a. Install Microsoft .NET Framework version 2.0 if necessary. (See above.)
    -- b. Install or re-install the latest end-user runtime release of DirectX 9.0c, available starting here, and reboot.
    -- c. Uninstall the existing AMD/ATI driver using either AMD/ATI's CATALYST Uninstaller or Control Panel's Add or Remove Programs.
    ----- 1. Click on Start &gt; Control Panel, then double-click Add or Remove Programs.
    ----- 2. In the Currently installed programs box, click on the AMD/ATI driver you want to remove.
    ----- 3. Click on Change (or Change/Remove).
    ----- 4. If prompted to confirm the removal of the program, click Yes.
    ----- 5. Close Control Panel back to the Desktop, reboot, and log into Windows with full Administrator privileges.
    -- d. During bootup, Windows should want to install a video driver.
    ----- 1. Cancel out of this installation attempt. Windows will install its default driver.
    -- e. Close all unnecessary applications and processes running in the background, including anti-virus, anti-spyware, anti-adware, and any other system protection software. Use Windows Task Manager to close everything except for Explorer.exe, Ctfmon.exe, and whatever your hardware needs:
    ----- 1. Close your Internet connection.
    ----- 2. Press Ctrl+Alt+Del once, to bring up Task Manager.
    ----- 3. Click on the Applications tab.
    ----- 4. Click on the desired application to highlight it.
    ----- 5. Click on End Task.
    ----- 6. Repeat this procedure until all unnecessary applications are closed.
    ----- 7. Click on the Processes tab.
    ----- 8. Click on the desired process to highlight it.
    ----- 9. Click on End Process.
    ---- 10. Repeat this procedure until all unnecessary background processes are closed. If you aren't sure which applications and processes can be safely closed, check out the AnswersThatWork Task List Programs index. The most common tasks are described, and which ones are essential and which can be safely closed are noted.

    DO NOT leave your Internet connection active after doing step e., especially if you have only a software firewall. An active connection with no firewall is an open invitation to hackers, who are not your friends!

    -- f. Click on Start &gt; Run.
    -- g. Browse to the driver file you downloaded, and double-click on it to put it in the Open box.
    -- h. Click on OK to start the file extraction process.
    -- i. Follow the extraction Wizard's instructions. Accept the install defaults.
    -- j. If the driver installation Wizard doesn't start automatically, click on Start &gt; Run.
    -- k. Browse to the default file save location, and double-click on Setup.exe to put it in the Open box.
    -- l. Click on OK to start the install process.
    -- m. Reboot when prompted.

    4. If you have an unsupported Radeon chipset and nothing else will help, you may be able to play Uru using the Omega driver, available here. Use the above procedure to install this driver.

    Driver Cleaner is available here.

    5. Refer to your stereoscopic glasses or stereoscopic display user's manual or manufacturer's website before changing video drivers. You may also need to update the glasses or display manufacturer's driver to match the Catalyst driver.


    Installing NVIDIA Drivers
    --------------------------

    "Download accelerator" or "download helper" utilities should NOT be used when downloading any drivers or DirectX.

    1. For a notebook/laptop PC or a desktop PC with the video chipset integrated on the motherboard, first download the latest driver from the PC manufacturer's website. Install the driver using the instructions from the website or the procedure below. If that doesn't help, proceed to the steps below, starting with step 2.

    2. For a desktop PC with a separate video card, run Windows Update (Internet Explorer, Tools &gt; Windows Update). Note that Windows Update may install the correct NVIDIA ForceWare or GeForce/ION Graphics driver, but not always.

    3. NVIDIA has released WHQL driver packages and/or general compatibility fix packages for their motherboard chipsets, for example nForce 550/570 SLI/570 Ultra motherboard chipsets. These packages are available starting here.
    -- a. Click on Platform / nForce drivers &gt; your motherboard &gt; your operating system &gt; Go!.
    -- b. Install the appropriate package(s), then install the proper driver for your video chipset and Uru.

    4. The latest general-use WHQL driver for video chipsets is GeForce 280.26. This driver package supports GeForce 6, 7, 8, 9, 100, 200, 300, 400, and 500-series desktop chipsets as well as ION desktop chipsets. The 3D Vision Controller driver is also included in the package.

    For Notebook/Laptop chipsets, be certain to click on the "SUPPORTED PRODUCTS" tab on the download page, and verify that your chipset IS supported and/or that your Notebook/Laptop IS NOT supported.

    To find the ForceWare or GeForce/ION driver recommended for your video chipset, start here. This is the new NVIDIA driver download page.
    -- a. <span class="ev_code_YELLOW">Option 1: Manually find drivers.</span>
    ----- 1. Select your Product Type:. Use the down arrow, and click on one of the choices (GeForce, GeForce Go, Quadro, nForce, Legacy) to put it in the box. Legacy is GeForce 2/3/4, etc.
    ----- 2. Select your Product Series. Click on one of the choices to put it in the box.
    ----- 3. Select your Operating System.
    ----- 4. Select your Language.
    ----- 5. Click on Search to go to the driver download page.
    ----- 6. Click on the "I have read and agree to the terms and conditions of the NVIDIA Software License Agreement." box to check it.
    ----- 7. Click on Download Now. You may get a beep and a "To help protect your security,...." banner across the top of the page. If so, click on the banner, then click on Download File... in the resulting drop-down menu.
    -- b. <span class="ev_code_YELLOW">Option 2: Automatically find drivers.</span>
    ----- 1. Click on Graphics Drivers.
    ----- 2. Wait while your system is searched for graphics chipset and currently-installed driver.
    ----- 3. When the driver download page appears, check to make certain that you see the correct product/chipset and currently-installed driver version.
    ----- 4. If both are correct, click on the "I have read and agree to the terms and conditions of the NVIDIA Software License Agreement." box to check it. (If both are NOT correct, do not use Option 2.)
    ----- 5. Click on Download Now. You may get a beep and a "To help protect your security,...." banner across the top of the page. If so, click on the banner, then click on Download File... in the resulting drop-down menu.

    If the ForceWare or GeForce/ION version recommended by NVIDIA doesn't help with Uru problems, install an earlier version.
    -- a. For GeForce 2 and GeForce 3 chipsets, install ForceWare 45.23, available here.
    -- b. For GeForce 4 chipsets, try ForceWare 52.16 if Windows Update didn't install it, then version 45.23 if 52.16 doesn't help. Both drivers are available here.
    ----- 1. If you have a GeForce 4 MX440 chipset and have problems with textures in Uru appearing incorrectly, disappearing, or not appearing at all, install ForceWare 52.16.
    -- c. For GeForce FX 5XXX chipsets, install ForceWare 175.19 and then version 77.77, version 71.84, or version 56.72, if 175.19 doesn't help. These drivers are available here.
    -- d. For GeForce 6XXX/78XX/79XX chipsets, install ForceWare 258.96 and then version 77.77, version 71.84, or version 56.72, if 258.96 doesn't help. These drivers are available here.

    5. NVIDIA strongly recommends uninstalling the existing video driver before installing a new driver. This is because NVIDIA drivers are *very* unhappy about being installed over drivers other than the Windows default. If you didn't uninstall your existing video driver before installing new, that could be part of the problem.

    Here's the driver installation procedure. Whenever you reboot during this procedure, ALWAYS log into Windows with full Administrator privileges and close all open programs.
    -- a. Install or re-install the latest end-user runtime release of DirectX 9.0c, available starting here, and reboot.
    -- b. Uninstall the existing NVIDIA driver using Control Panel's Add or Remove Programs.
    ----- 1. Click on Start &gt; Control Panel, then double-click Add or Remove Programs.
    ----- 2. In the Currently installed programs box, click on the NVIDIA driver you want to remove.
    ----- 3. Click on Change (or Change/Remove).
    ----- 4. If prompted to confirm the removal of the program, click Yes.
    ----- 5. Close Control Panel back to the Desktop, reboot, and log into Windows with full Administrator privileges.
    -- c. During bootup, Windows should want to install a video driver.
    ----- 1. Cancel out of this installation attempt. Windows will install its default driver.
    -- d. Close all unnecessary applications and processes running in the background, including anti-virus, anti-spyware, anti-adware, and any other system protection software. Use Windows Task Manager to close everything except for Explorer.exe, Ctfmon.exe, and whatever your hardware needs:
    ----- 1. Close your Internet connection.
    ----- 2. Press Ctrl+Alt+Del once, to bring up Task Manager.
    ----- 3. Click on the Applications tab.
    ----- 4. Click on the desired application to highlight it.
    ----- 5. Click on End Task.
    ----- 6. Repeat this procedure until all unnecessary applications are closed.
    ----- 7. Click on the Processes tab.
    ----- 8. Click on the desired process to highlight it.
    ----- 9. Click on End Process.
    ---- 10. Repeat this procedure until all unnecessary background processes are closed. If you aren't sure which applications and processes can be safely closed, check out the AnswersThatWork Task List Programs index. The most common tasks are described, and which ones are essential and which can be safely closed are noted.

    DO NOT leave your Internet connection active after doing step d., especially if you have only a software firewall. An active connection with no firewall is an open invitation to hackers, who are not your friends!

    -- e. Click on Start &gt; Run.
    -- f. Browse to the NVIDIA driver installer file, and double-click on it to put it in the Open: box.
    -- g. Click on OK to start the installation process.
    -- h. Follow the extraction Wizard's instructions. Accept the install defaults.
    -- i. Reboot when prompted.

    6. If you have an unsupported NVIDIA chipset and nothing else will help, you may be able to play Uru using the Omega driver, available here. Use the above procedure to install this driver.

    Driver Cleaner is available here.

    7. Information on NVIDIA GeForce 3D Stereo drivers for 3D stereo glasses and displays is available starting here.

    Refer to your stereo glasses or display user's manual or manufacturer's website before changing drivers. You may also need to update the manufacturer's driver to match the ForceWare driver.

    Heimdall
    Semper ubi sub ubi
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