1. #1

    Game Experience Decaying

    It wasn't long ago when this game was 100% fun. Now, I seem to encounter a new issue in my gaming experience that brings my personal satisfaction down, every day. I know it's not easy to make a seamless experience and I'm ok with a few issues here and there, but sometimes is a bit too much.

    - My Main Map is a hassle to navigate. It gets stuck sometimes and others it takes forever to move it around.
    - I start a challenge and the game hangs for about 3 seconds in the beginning of each round. Not to mention that I also have to wait about 5 seconds to be able to choose a bike.
    - Special Deals in the Shop have appeared about 30% of the time. Missed some good ones.
    - I can't finish Showdowns because of Connection Time Out. Sometimes I can't even start them for the longest time but my opponent can, so I lose hours of play. (no, it's not my internet)
    - Many times I end up racing myself in a Showdown, beat my own time and it gets assigned to my opponent.
    - My Gift Box has not been working for a week now. Prior to that, it worked 2 days of each week.
    - When you go over Gas Tank capacity and play the Slot Machine, there is a big change the thing will reset your Gas to it's max.
    - Now it happens that I start Showdowns and Snowballs are in the way. I have to quit the race and complete the track to collect all the coal first.
    - I've gotten charged twice for the same items in the shop.
    - I've gotten charged for items I never purchased.

    This is just a short list of items, and my problem is that it seems to get longer every week. You would think that such a big hit game should have a better Support and QA team.
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  2. #2
    weee99's Avatar Member
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    Originally Posted by Juantastik Go to original post
    - I've gotten charged twice for the same items in the shop.
    - I've gotten charged for items I never purchased.
    I hope that if this was for actual money you promptly received a refund, or this is a serious problem. The rest are bad, but when it gets into real money, then there's a big issue. Of course if you're paying for golden tickets then all the bunker problems are effectively taking your money costing item away too.
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  3. #3
    xitooner's Avatar Senior Member
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    Mar 2014
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    Thankfully my gift box has kept working and I havent had your purchase issues since I havent bought anything.... but other than that, am seeing all the map delays, pauses during games, and wierd stuff in showdowns (snowballs, etc). Soon Frostpocalypse will be over, and at least some of that will go away.....

    ... compared to other folks, I have been very lucky, I think (especially in the gifting area).
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  4. #4
    The person that was helping me with the support ticket sent me to contact Apple directly (not much help there). One got refunded, the other one is in dispute. (shake my head)

    Originally Posted by weee99 Go to original post
    I hope that if this was for actual money you promptly received a refund, or this is a serious problem. The rest are bad, but when it gets into real money, then there's a big issue. Of course if you're paying for golden tickets then all the bunker problems are effectively taking your money costing item away too.
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  5. #5
    That map sticking issue is frustrating. I have found that I can workaround it by sliding out one of the side menus and sliding it back in, but it's a pain to have to do that each time.
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  6. #6
    Originally Posted by Juantastik Go to original post
    - When you go over Gas Tank capacity and play the Slot Machine, there is a big change the thing will reset your Gas to it's max.
    I'm honestly not even sure if this is supposed to work this way in regards to being able to exceed the max fuel via gifts.
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  7. #7
    justinman114's Avatar Senior Member
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    Massachusetts
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    Sometimes if the map gets frozen and I can't move it with one finger, I will put 3-4 fingers on the screen and move them all and it starts working again. Just a small tip. I do wish they would fix that though. It freezes up every few seconds. I also would love if they made it so you could see the entire "friend" leaderboards if you have over 200 friends. All I get to see is the 200 from the bottom up, so none of the top players are showing. I have to just use the global boards.
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  8. #8
    Originally Posted by TheeElf Go to original post
    I'm honestly not even sure if this is supposed to work this way in regards to being able to exceed the max fuel via gifts.
    Before gifts, the slot machine would not give you fuel beyond your capacity, so that behavior has not changed. It wasn't until gifts that I ever had fuel above my capacity.

    I'd argue that they should change this behavior, though. It seems like an odd punishment to actually lose fuel for winning a prize. To me it just seems like something the developers didn't bother to address when they added gifts. There is probably code in the slot machine rewards that says something like:

    if ((fuel + reward) <= capacity) {
    fuel += reward
    } else {
    fuel = capacity
    }
    and it should probably just say

    fuel += reward
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  9. #9
    I have no complaints either way but it does suck when you are sitting 700/90 and get a +5 on the slot and it kicks it back. I almost wish you could forfeit the prize lol.

    @justin - Good to know about the 3-4 finger thing. I always just backed out and loaded it again.
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  10. #10
    Originally Posted by Juantastik Go to original post
    - My Main Map is a hassle to navigate. It gets stuck sometimes and others it takes forever to move it around.
    It seems to be stuck some kind of navigation mode where one track is discretely highlighted. Quickest way to get back the control for me is to use the blue arrows to open and close one of the quest/leaderboard sidebars.
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