1. #1
    RetiredRonin's Avatar Senior Community Manager
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    Ubisoft NC Office
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    7,343

    Trials Frontier 3.2.1 - Crash

    Hello iOS users,

    If you are experiencing crashing on Trials Frontier with the latest update, then please try the following:

    1. Delete the build and install the game from the Appstore.
    2. Play tutorial with 3 tracks and 2 new missions.
    3. Connect to Uplay and take game progress from the SERVER
    4. All the DLC content gets downloaded

    If that does not work for you, please let us know which device & OS version you are using.

    Android user? Your thread is here.
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  2. #2

    No Uplay Login Possible anymore

    Did the steps as described above -> after reinstall there is no UPLAY login button anymore?
    Progress is lost.....was Lvl 38.....wtf?
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  3. #3
    MaTiSpOrT's Avatar Senior Member
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    Dec 2013
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    Basque Country
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    Have you played those 2 missions??

    Originally Posted by SerenityJoshi Go to original post
    Hi,

    Actually with the new update you have play 2 missions in addition to those first 3 tutorial tracks before they can log in to Uplay.

    So after reinstalling
    1. Play tutorial
    2. Play mission A New Start and Introductions (where player chooses his/her silent login name)
    3. Player can connect to Uplay and take their progress from SERVER
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  4. #4
    Update: Did reinstall the game again and now i got the button after the missions....weired...
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  5. #5
    Hey, I had the crash and the steps above. I got my progress back and everything but step 4 didn't really work out.

    The game started downloading the extra content. It reached 100% then it got to 113% (funny).
    After that it back tracked to 100 %, PAUSED and tells me to check my internet connection.

    Connection is fine, I'm on wifi.
    - I tried restarting the app.
    - I tried force closing the app. Several times the progression goes from 1-to-100 and gets paused every time
    iPhone 5 iOS 8.1.1
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  6. #6

    Cannot download server progress

    Same here, but on iOS 7.1.2 (iPhone 5s)

    Originally Posted by mrWawe Go to original post
    Hey, I had the crash and the steps above. I got my progress back and everything but step 4 didn't really work out.

    The game started downloading the extra content. It reached 100% then it got to 113% (funny).
    After that it back tracked to 100 %, PAUSED and tells me to check my internet connection.

    Connection is fine, I'm on wifi.
    - I tried restarting the app.
    - I tried force closing the app. Several times the progression goes from 1-to-100 and gets paused every time
    iPhone 5 iOS 8.1.1
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  7. #7

    Trials Frontier 3.2.1 - Crash

    I followed steps and also had issues on step 4. Downloading from uplay it got to 103% and said check internet connection.
    I have iphone 5s with OS 8.3.

    UPDATE; I ran this process 3 times and on the 3rd attempt it worked and i can now play the game.
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  8. #8

    Going on

    The second time I did the reinstall, the progress download from U-play finished successfully. This time when reinstalling I also chose "Remove the game statistics from Game Center". Not sure if this or something else was the cause of the problem. Anyway, it is fixed for me. Thanks for all the infos. Hope this could help someone. Happy riding.

    Originally Posted by jjeronymo Go to original post
    Same here, but on iOS 7.1.2 (iPhone 5s)
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  9. #9

    No uplay login after re_install the game after crash

    Did the steps as described above -> after reinstall there is no UPLAY login button anymore?
    Progress is lost.....I try it for 3 times, no progress ( lvl 37

    IOS 8.3 iPhone 5s

    Plesae, help me! I love your game..

    Originally Posted by RoguishRonin Go to original post
    Hello iOS users,

    If you are experiencing crashing on Trials Frontier with the latest update, then please try the following:

    1. Delete the build and install the game from the Appstore.
    2. Play tutorial with 3 tracks and 2 new missions.
    3. Connect to Uplay and take game progress from the SERVER
    4. All the DLC content gets downloaded

    If that does not work for you, please let us know which device & OS version you are using.

    Android user? Your thread is here.
    Share this post

  10. #10

    Cannot open

    Hi there,

    I cannot open the app at all. When I launch the app it shows the Ubisoft logo, the RedLynx logo, the Trials Frontier logo, and then kicks me out completely back to my home screen.

    I'm running iOS 8.3 (12F70), iPhone 6.

    I have factory reset my whole phone, and restored from an iTunes back up, and re updated the app only to arrive at the same problem.
    I have also deleted the app after this, reinstalled, and updated from UPlay to no avail.

    Hope this helps!
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