1. #1

    Game crashing after launching the very first track - Training

    Hi,

    This is my first ever post on this forum. Hoping to get some help out there

    I have a HP Envy laptop.

    Specs:

    Intel i7-4712HQ
    16 GB DDR3L RAM
    nvidia GeForce GTX 850M
    RealTek High definition Audio
    Samsung 840 Pro SSD


    The game launches just fine (the splash graphic etc.).

    However, when i go to:

    Career > Greenhorn's Grove > Training Program 1, it crashes right away!


    I look at the Windows even log and this is what i get:


    Faulting application name: trials_fusion.exe, version: 0.0.0.0, time stamp: 0x5501c503
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x04f9cc20
    Faulting process id: 0x8b4
    Faulting application start time: 0x01d071c7663b7200
    Faulting application path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Trials Fusion\datapack\trials_fusion.exe
    Faulting module path: unknown
    Report Id: c5b922cd-ddba-11e4-8332-0050b60feed4
    Faulting package full name:
    Faulting package-relative application ID:


    Please advise.

    Thanks!
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  2. #2
    MrGRiMv25's Avatar Member
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    Jun 2014
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    U of K
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    Have you tried verifying the games files with Steam? Some times that can fix crashes like this.

    Code:
    https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
    Failing that, there's a support folder in the Trials install dir which has a few redistributables, could try reinstalling them as well.
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  3. #3

    Still no go...

    Originally Posted by Z-Beeblebrox Go to original post
    Have you tried verifying the games files with Steam? Some times that can fix crashes like this.

    Code:
    https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
    Failing that, there's a support folder in the Trials install dir which has a few redistributables, could try reinstalling them as well.
    It didn't work for me...

    I verified the files and they all looked good.
    Also reinstalled all the components, still no help.

    Also tried deleting the xml file under C:\Users\<user>\Documents\TrialsFusion\SavedGames but no help.

    I see the dump files under savedgames too but don't see an option to upload them here...

    Thanks!
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