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  1. #1

    See the dlc can't get it still through the season pass.

    So I see the valley of the yetis dlc being announced again today but I still can't get it. I bought the season pass and I refuse to buy something I get for free. I am starting to get agitated and want this to be fixed asap.
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  2. #2

    additional info

    I also dot even see the escape from the prison dlc.

    I feel like I got riped off.
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  3. #3

    I feel your pain

    I am having the same problem. I bought the season pass and it will not let me download the last two DLC. I submitted a ticket through their joke support system, and it's been two weeks. So many other people are having this problem I just don't understand why they won't acknowledge there is a problem and just HELP US,
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  4. #4

    reply

    Originally Posted by FroggyNight Go to original post
    I am having the same problem. I bought the season pass and it will not let me download the last two DLC. I submitted a ticket through their joke support system, and it's been two weeks. So many other people are having this problem I just don't understand why they won't acknowledge there is a problem and just HELP US,
    I know right. You would think that because it oh i don't know COST MONEY they would be afraid of a lawsuit or something. I want my 29.99 back ubisoft.
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  5. #5

    how to help

    I think that they should do what bungie does when this happens: send out a code to get it for free for the season pass members.
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  6. #6
    xMiiSTY's Avatar Community Manager
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    This is an issue we are currently investigating.

    So that the Developers are able to investigate this issue thoroughly, please submit a ticket to our Ubisoft Support to report this issue with your account information (Gamertag, locataion, etc). Thank you. http://support.ubi.com
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  7. #7

    No yeti DLC

    Some of us had submitted tickets and gotten nowhere. how can this be a constant issue for the last two weeks and nobody has an answer for it? I am tired of all the generic responses from the ubisoft staff. Treat us like human beings and not dollar signs.
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  8. #8
    UBISOFT PROGRAMMERS:

    Here is pseudo-code for implementing so DLC is present on the Xbox 360:

    IF SeasonPass DLC is present on the system:
    SHOW menu item that allows downloading the DLC content for free
    ELSE
    DONT SHOW menu item that allows download the DLC content for free


    How hard could this be? A kindergarten student could figure this logic out.
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