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  1. #1

    I can't Invite/Join in Co-op Mode

    When i try to Invite friend on uplay it not have ''Invite Friend to game'' on the friend name
    When i try to Join Friend Game it said ''Cannot Connect to the Game Session....''

    How can i fix this HELP

    thxa

    srry for bad english
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  2. #2
    xMiiSTY's Avatar Community Manager
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    Try this (pass it on to your friends, too): https://support.ubi.com/en-US/FAQ/9/...0000000eio0CAA

    If you're still unable to connect to your friends after going through these steps, please contact our Ubisoft Support. Thank you.
    http://support.ubi.com
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  3. #3
    Originally Posted by xMiiSTY Go to original post
    Try this (pass it on to your friends, too): https://support.ubi.com/en-US/FAQ/9/...0000000eio0CAA

    If you're still unable to connect to your friends after going through these steps, please contact our Ubisoft Support. Thank you.
    http://support.ubi.com
    Thank god for port forwarding and all those options to muck around with. How any developer managest to get co-op working without making their customers do so much work is beyond me.
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  4. #4

    Why not just do it, then call to report?

    Originally Posted by pwetsteijn Go to original post
    Thank god for port forwarding and all those options to muck around with. How any developer managest to get co-op working without making their customers do so much work is beyond me.
    I understand your frustration. However, if you do not try the things that have fixed this kind of issue in the past, you might just be wasting everyone's time with the complaint.
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  5. #5

    [PS3] Same issue here - Submitted ticket via phone tech support

    Originally Posted by xMiiSTY Go to original post
    Try this (pass it on to your friends, too): https://support.ubi.com/en-US/FAQ/9/...0000000eio0CAA

    If you're still unable to connect to your friends after going through these steps, please contact our Ubisoft Support. Thank you.
    http://support.ubi.com
    A friend and I are having the same issue. We called in to UbiSoft tech support, reported the issue and it was sent up for further review. There is a verified issue with PS4 and appears to also be affecting PS3. So, they suspect Sony's servers to be the issue. If it is a server issue, they hope to get it resolved through some sort of reset. Otherwise, Dev will have to review will will likely take at least a week before I am able to call in to get a status. I will post here again if anything changes.

    As a customer, I would encourage you to run through their support guide, reboot modem, router, verify NAT Type, etc. (do your due diligence, per xMiiSTY's suggestion), then give them a call to get another ticket attached to the incident.
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