Originally Posted by Ubi-MoshiMoshi Go to original post
You're joking right? How is it even conceivably possible for me to purchase the season pass, download it, but only have 'the ticket' and not the actual thing? Ubisoft is pushing away customers with a pitchfork. This problem is apparently so common you can't possibly imagine that you can actually solve it ticket by ticket. i'm having the same problem weeks after release. This company used to be great, now it fcks its customers over and laughs.
I am having the same problem with Valley of the Yeti. I opened a ticket with Ubisoft and they told me they are working on it and closed the ticket.
This is not at all acceptable. They took our money and did not deliver, they should refund the money or fix the problem. Never a problem taking money, only delivering on what is promised.