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  1. #1

    Unable to start game

    Here's the thing. I bought the game today (retail) and i firstly installed it on my secondary driver. After the installation i download the patch, but i got the message "unable to start..''
    I then installed it in the SSD driver, which is unwanted because of the limited space, downloaded 2 updates and ended up with a 60+ gb folder and still the same message. Plus, uplay asks me to download the game ( all 30gb ). My systems specs are better from the recommended ( MB: gb b85mds3h, gc : geforce gtx 750, cpu: i5-4690K, ram : 8MB, windows7 ....) so i don't think thats the problem. I 've run out of options so please tell me what is the problem here.
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  2. #2
    xMiiSTY's Avatar Community Manager
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    Jun 2013
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    United States
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    2,499
    Have you verified your Uplay game files? https://support.ubi.com/en-US/FAQ/60...0000000ee85CAA

    Are all of your drivers updated? Have you tried redownloading the game on your primary hard-drive?


    If you've tried these steps above and still experience this issue, please contact our Ubisoft Support for assistance. Thank you. http://support.ubi.com
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  3. #3
    Thanks for your answer, yes i verified the game, all my drivers are up to date, and it is pretty hard to download the game because of my internet connection..That's why i bought it from the store in the first place. I've already sent a message to ubisoft support, still waiting the answer...
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  4. #4
    UbiVolfbane's Avatar Community Manager
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    Oct 2012
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    4,248
    If you have failed to receive an reply, feel free to PM me with the ticket number so we may reach out to the team in your region. Thanks!
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