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  1. #1
    MrDJ's Avatar Member
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    Failed to Sync Cloud saves

    Hi all

    This error happened today on PC "Failed to syncronize cloud saves"
    option to try again or skip.
    try again does nothing and skip then loads game.
    it gets to login succeeded screen and just sits on that screen and as soon as any keyboard button is pushed it closes game and goes back to uplay screen.

    im on about 62% completed and up until today ive had no issues what so ever and am addicted to the game.

    comp spec
    clevo laptop / 3720 i7 quad / 16gb ram / 680gtx / 512gb ssd

    any advice would be greatly appreciated.
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  2. #2
    same here..lol I'm about as far along in the game and prolly equally addicted





    the problem is on their end
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  3. #3
    I played for about an hour this morning and all i was ok, saved, quit....came back a little later and i know
    have this error also......
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  4. #4

    Same problem here...
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  5. #5
    my God, that's incredible game: one minute before work and the next minute crash!!!! ....
    yes same problem here, but just that after login screen, I can look the menu for a second and then the game crash!!!
    lol every day there are new kind of crashes!!!* lol it is the first game in the world with "dynamic crashes" ...... really never seen elsewhere!

    because sometimes this game just crash from "main menu", whitout to do nothing!
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  6. #6
    MrDJ's Avatar Member
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    thats good to hear then, well not really but at least we now know its either the cloud or the servers.

    thanks for the fast replys guys.
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  7. #7
    First of all, you should make sure you're running stable version of Uplay.
    These are instructions how you can fix recent Uplay mess from Ubi representative:
    http://forums.ubi.com/showthread.php...1#post10582358

    Then turn cloud synchronization off (uncheck the box near the option "Enable Cloud Save Synchronization.." in Uplay general settings) and restart Uplay client.
    If it worked, good, if not, maybe some of your saves got corrupted by the cloud. In this case try to do the following:

    1. Keep cloud synchronization turned off.

    2. Locate your FC4 saves folder ("420" or "856" or something else, read the instructions here) and back it up in a different place.

    3. Open this folder - you will see a set of numbered pairs of *.save and *.save.upload files (sometimes it's just *.save files). Pick only one of the *.save files and delete all the rest. Now, if the number in the file's name is different from "1", rename it to "1". Sometimes there is a *.save.temp file, you can use it, just rename it to 1.save.

    4. Load the game, and see if it's fixed. If it didn't work, exit the game, restore the content of FC4 saves folder from the backup you made in step 2, and try to use different save file as described in step 3.

    In the future I recommend to turn cloud synchronization off permanently and instead regularly backup your saves as described in my guide.
    If you do so you can always roll back to one of your older saves that wasn't corrupt without losing the entire progress...

    There is also a possibility to recover some of your older saves through general system restore to a previous restore point.

    If every attempt to restore any of your own working saves failed, you can also take one of my saves (I have more than 100 saves along the game). The last one is at 87%, 3 campaign missions left, 1 outpost and 1 fortress left to liberate, 2 Shangri-La missions and Yak farm.
    https://dl.dropboxusercontent.com/u/...ollection2.rar
     5 people found this helpful
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  8. #8
    MrDJ's Avatar Member
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    thanks for the tips akunamatataa but me thinks its more suspicious than that as 5 of us have the same issue at roughly the same time and theres also just been a post for exact same problem on xbox360 as well.

    will try to turn the cloud off as you suggest.

    thanks once again.
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  9. #9
    Originally Posted by akunamatataa Go to original post
    First of all, you should make sure you're running stable version of Uplay.
    These are instructions how you can fix recent Uplay mess from Ubi representative:
    http://forums.ubi.com/showthread.php...1#post10582358

    Then turn cloud synchronization off (uncheck the box near the option "Enable Cloud Save Synchronization.." in Uplay general settings) and restart Uplay client.
    If it worked, good, if not, maybe some of your saves got corrupted by the cloud. In this case try to do the following:

    1. Keep cloud synchronization turned off.

    2. Locate your FC4 saves folder ("420" or "856" or something else, read the instructions here) and back it up in a different place.

    3. Open this folder - you will see a set of numbered pairs of *.save and *.save.upload files (sometimes it's just *.save files). Pick only one of the *.save files and delete all the rest. Now, if the number in the file's name is different from "1", rename it to "1". Sometimes there is a *.save.temp file, you can use it, just rename it to 1.save.

    4. Load the game, and see if it's fixed. If it didn't work, exit the game, restore the content of FC4 saves folder from the backup you made in step 2, and try to use different save file as described in step 3.

    In the future I recommend to turn cloud synchronization off permanently and instead regularly backup your saves as described in my guide.
    If you do so you can always roll back to one of your older saves that wasn't corrupt without losing the entire progress...

    There is also a possibility to recover some of your older saves through general system restore to a previous restore point.

    If every attempt to restore any of your own working saves failed, you can also take one of my saves (I have more than 100 saves along the game). The last one is at 87%, 3 campaign missions left, 1 outpost and 1 fortress left to liberate, 2 Shangri-La missions and Yak farm.
    https://dl.dropboxusercontent.com/u/...ollection2.rar

    Thank you for the tip.
    Having said that its actually solved the problem, now it doesn't crash from main menu, but I managed of course make it work via uplay offline,guessing it does work without saying and obvious that it should

    FC4 does surprise me from time to time
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  10. #10
    MrDJ's Avatar Member
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    good news. thanks for posting.
    me never played offline before so not sure if it will save the progress or not.
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