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  1. #1

    What have they done?

    I have played this game through once and no problems. I enjoyed it and started another run to align with Amita. Then I got the pitch black shadow problem. I mentioned that and got a polite reply so I checked that my AMD drivers were up to date and they were. So I uninstalled the game and reloaded. Now I get to the Logging In screen and the game hangs up. So I thought maybe it was a Uplay server issue. So I tried to play Far Cry 3. Same thing, it got to the logging in screen and hangs. This has dropped my faith in this company to pretty low levels.
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  2. #2
    Ubi_Jax's Avatar Community Manager
    Join Date
    Dec 2012
    Posts
    1,469
    Hey unclemike111

    Sorry to her about the issues you're experiencing. Can you please try verifying your game files to see if this helps? You can do so within Uplay by clicking the arrow button next to "Play" and then clicking "Verify".

    If you purchased the game via Steam, please follow the instructions found HERE.

    If your issue persists, please create a support ticket HERE. Please ensure to provide as much information about your issue as possible, alongside a DxDiag and MSINFO of your system.

    Thanks.
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  3. #3


    Also you can try to uninstall the Uplay client and install it again.
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  4. #4

    Validated

    Originally Posted by akunamatataa Go to original post


    Also you can try to uninstall the Uplay client and install it again.
    I did the validation. I try and reinstall the client.
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  5. #5

    Thanks

    Originally Posted by unclemike111 Go to original post
    I did the validation. I try and reinstall the client.
    Reloading UPLAY solved both issues. Thanks for the help. Faith restored.

    unclemike
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  6. #6
    You're welcome, I'm glad my wild guess worked out!
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