Urgent! Please Read if you are considering Reinstalling the Game! | Forums

[DeafMute666]

Your Uplay ID: deafmute666[*]What version are you playing on? I played the regular version (most current before the Valentine's fiasco)[*]Which iOS version do you have installed? 8.0.3 (or the most recent iOS update)[*]Are you playing on multiple devices? No, just my iPad [*]Were you able to login to Uplay successfully? Logged into uplay just fine but am only offered two level one riders.

I was at level 35-36, can't recall for sure .

[llDumptruckll]

Just encountered it (in an attempt to resolve the bunker not loading issue), and my progress is totally wiped.
Damn...

Your Uplay ID: p0k-
What version are you playing on? 3.1.0
Which iOS version do you have installed? iOS 8.1
Are you playing on multiple devices? no, I did at some point but not since a long time
Were you able to login to Uplay successfully? yes

Thanks!

What Rider level were you at before?

[p0k-]

What Rider level were you at before?

Can't remember exactly, but a lot, around 40-50 I think (if that's possible).
Btw I played since the soft launch (beta), don't know if that counts?

[lenrom1980]

[*]Your Uplay ID: lenrom1980[*]What your Rider Level was at before? 48-49[*]What version are you playing on? 3.1.0[*]Which iOS version do you have installed? 8.1.3[*]Are you playing on multiple devices? yes[*]Were you able to login to Uplay successfully? yes

After logging into facebook through Uplay, I could add friends.
After that, the progress was reset to level 1.
I could download the server progress, but after downloading it, a message appears that something has happened, and it goes back to level 1.

[US-cazgal]

Your Uplay ID: cazgal
What your Rider Level was at before? 50
What version are you playing on? 3.1.0
Which iOS version do you have installed? 7.0.4 on iPod, can't remember on the iPad (sold it recently)
Are you playing on multiple devices? I was, iPad and iPod
Were you able to login to Uplay successfully? Yes

The game has been crashing on me for a few days now. I couldn't access the bunker or my gift box this morning, so I deleted & reinstalled the game again. It gave me the Level 1 from server message, so I downloaded that. The download bar went fine until it hit 61%, then it went back down to 59%. It's been stuck there for three hours now.

[B8ZZ]

Same with me: http://forums.ubi.com/showthread.php...working-on-iOS

I posted about my ticket here : http://forums.ubi.com/showthread.php...ost-Here/page9

[wherleyj]

Uplay ID: wherleyj
Prior Rider Level: 55
Version: Latest iOS (3.1.0)
iOS Version: 8.1.3
Not playing on multiple devices
I was able to log into Uplay, but I haven't been prompted to restore my saved data.

I have been unable to connect to leaderboards or the Bunker today, so I deleted and reinstalled. Now, I'm just stuck on the starting village screen, and I don't want to start any missions for fear of overwriting server data.
I really hope that the data isn't gone forever >_<

[B8ZZ]

Uplay ID: wherleyj
Prior Rider Level: 55
Version: Latest iOS (3.1.0)
iOS Version: 8.1.3
Not playing on multiple devices
I was able to log into Uplay, but I haven't been prompted to restore my saved data.

I have been unable to connect to leaderboards or the Bunker today, so I deleted and reinstalled. Now, I'm just stuck on the starting village screen, and I don't want to start any missions for fear of overwriting server data.
I really hope that the data isn't gone forever >_<

This is my exact issue, loads of people have this issue aswell. I still can't sync my server save, and Ubi Support isn't responding to my ticket.

[wherleyj]

This is my exact issue, loads of people have this issue aswell. I still can't sync my server save, and Ubi Support isn't responding to my ticket.

It's been more than 48 hours for me without hearing anything from the support team. I haven't even received an email or anything confirming that they even got the support request. I don't particularly mind that I'm missing the end of the PvP season, but if I can't recover this save then I'm completely done with the game.

[B8ZZ]

It's been more than 48 hours for me without hearing anything from the support team. I haven't even received an email or anything confirming that they even got the support request. I don't particularly mind that I'm missing the end of the PvP season, but if I can't recover this save then I'm completely done with the game.

5 days and no response, but they did change the name of my ticket Title, but didn't respond to it..........